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Ashley Khosho

@ashleykhosho

Detail-oriented administrative support and customer service professional with strong document and claims experience.

United States
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What I'm looking for

I seek a customer-focused administrative role where I can apply my claims and document processing skills, contribute accuracy in high-volume workflows, and grow within a supportive team.

I am a detail-oriented administrative support and customer service professional with extensive experience processing loss drafts and insurance claim documentation. I prioritize accuracy and consistent quality in high-volume workflows and document review.

I have experience in mortgage servicing and insurance claims processing, where I verified accuracy, maintained over-disbursement accuracy, and identified fraud indicators while coordinating with borrowers and repair vendors. I processed adjuster reports, disbursements, and educated borrowers on claim communications.

My front-desk and receptionist roles included scheduling appointments, handling mail distribution, and managing multi-line phones with strong time management and organization. I supported daily front-office operations, trained new cashiers, and processed transactions in retail and medical reception settings.

I hold a high school diploma and have completed professional insurance-related training. I bring a consistent, customer-focused approach and a track record of maintaining accuracy under volume, making me a dependable addition to teams needing precise administrative and claims support.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HS

Hazel High School

High School Diploma, High School

High School diploma completed; general secondary education preparation.

Oakland Community College logoOC

Oakland Community College

Attended Oakland Community College for college-level coursework.

KT

Kaplan (professional training)

Professional Training, Insurance

Completed professional insurance training through Kaplan programs.

Tech stack

Software and tools used professionally

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Ashley Khosho - Administrative Support - Loss Draft Processor | Himalayas