ACAshley Chirwa
@ashleychirwa
Motivated UX Designer with a strong background in sales and education.
South AfricaWhat I'm looking for
I am a motivated UX Designer with over 4 years of experience in client relationship management and cross-cultural communication. My passion lies in creating user-centered designs that enhance user experiences. I have a strong background in sales and customer service, which has equipped me with the skills to understand user needs and deliver effective solutions.
Currently, I work as an Online English Tutor at Preply, where I design engaging online lessons that enhance user interaction and learning outcomes. My ability to foster strong client relationships has led to high retention rates and positive feedback. I am eager to contribute to a dynamic team in a remote opportunity while continuing to grow as a UX professional.
Experience
Work history, roles, and key accomplishments
Online English Tutor
Preply
May 2021 - Present (4 years 1 month)
Designed engaging online lessons using digital tools, enhancing user interaction and learning outcomes. Fostered strong client relationships, leading to high retention rates and positive feedback. Adapted communication styles for diverse students, improving cross-cultural understanding.
Sales Consultant
Trillcom
Apr 2020 - Mar 2021 (11 months)
Successfully sold fiber and mobile packages, consistently exceeding sales targets. Conducted product presentations and utilized feedback to refine user engagement strategies. Leveraged CRM systems to track leads and enhance customer experience.
Administrative Assistant/Sales
HopeLafleur Communications Network
Sep 2017 - Oct 2020 (3 years 1 month)
Served as the first point of contact for clients, providing professional and efficient service. Assisted the sales team with lead research and appointment setting, contributing to overall team success. Organized documents and schedules, ensuring smooth daily operations.
Education
Degrees, certifications, and relevant coursework
Ashley hasn't added their education
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Location
South AfricaAuthorized to work in
Job categories
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