At Optimum, I lead a platform migration for 2M+ subscribers, modernizing core systems while lifting product-portal usage 40% in four months. I also launched a Wi-Fi product from 0-to-1, reaching an 18% first-month attach rate.
I've scaled $1M in recurring revenue through tiered monetization, increased B2B Guest Wi-Fi sales 25% in three months, and reduced order-to-install friction 50% through customer-centric onboarding. My work brings together product strategy, pricing, go-to-market, engineering, operations, sales, and customer care.
Previously, I delivered 30% revenue growth and over $2M in savings at Optimum, while building KPI dashboards and governance frameworks that improved execution and decision-making.
