At Gistly.ai, I architect AI quality assurance for calls, chats, tickets and email in Indian languages. I helped raise QA coverage from 2–8% to 100%, and launched Gistly Copilot, a function-calling agent with tenant-isolated tools.
I also built evaluation frameworks with customer auditors and cut LLM cost per conversation 2.3x while maintaining equal accuracy. Before Gistly.ai, I worked in data science at Rapido, where subscription pricing earned ₹275 cr, and at Axtria, where I shipped an AWS SageMaker sales-forecasting API that cut forecast error 9%.

