At Axis Max Life Insurance, I coordinate delivery of an enterprise AI Speech Analytics initiative, from requirements and data integration through testing and production rollout. I also developed Python ETL and reporting workflows and a customer analytics pipeline for support metrics.
At Deloitte (US Offices Of India), I built and deployed AI/ML systems across healthcare and enterprise domains. My RAG-based sales copilot queried 40+ document types, and performance optimization reduced latency and response time by 30%; the system was adopted across 30+ client engagements.
I also built NLP and machine learning pipelines for risk detection, service analytics, and log diagnostics. In my M.Tech thesis, I developed a haptic-enabled teleoperation system using Chai3D, perceptual deadband and sampling techniques, and stability control schemes.
