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Parminder Kaur

@parminderkaur3

Message

I lead global accounts receivable and order-to-cash operations across complex billing portfolios.

India

Message

What I'm looking for

I'm seeking a global remote AR leadership role outside India, where I can lead end-to-end billing and receivables operations, strengthen controls, improve cash collection cycles, and mentor high-performing teams across US, UK, EU, and APAC stakeholders.

At Syneos Health, I lead global accounts receivable operations for complex multi-country clinical trials, overseeing invoicing, collections, cash application, reconciliation, and executive reporting. I ensure billing timelines and revenue recognition requirements are met across global AR portfolios.

I've progressed through AR Coordinator, Senior AR Analyst, and Team Lead roles at Syneos Health, building invoice packages for multi-sponsor trials, managing pass-through and investigator billing, and coordinating credit notes, rebills, and audit documentation. I have supported Oracle EBS and Oracle Fusion operations while helping maintain continuity through process transitions.

Earlier, I managed Nordic client-account coordination at EY, supporting invoicing, receivables, revenue tracking, KPI reporting, and variance analysis. At BT, I supported contract compliance, financial reporting, SLA management, and billing-process improvements for B2B accounts.

Across 16+ years in finance operations, I bring hands-on experience reducing DSO, resolving disputes, improving billing workflows, mentoring AR analysts, and connecting finance, project management, and client-facing teams.

Experience

Work history, roles, and key accomplishments

Team Lead – Accounts Receivable

Syneos Health

Jun 2023 - Apr 2026 (2 years 10 months)

Led and supervised a global AR team across invoicing, collections, cash application, and account reconciliation, ensuring 100% SLA adherence on billing timelines for complex multi-country clinical trials. Drove DSO reduction initiatives and delivered executive-level financial reporting.

Oracle Fusion Accounts Receivable Order To Cash DSO Cash Forecasting Team Leadership Process Improvement Audit Support Revenue Recognition Pivot Tables

Senior Accounts Receivable Analyst

Syneos Health

Apr 2020 - May 2023 (3 years 1 month)

Built detailed invoice packages using pivot tables from consolidated monthly data files and generated pass-through and investigator invoices in Oracle EBS. Maintained the Billing Repository and supported audits with documentation packages.

Oracle EBS Accounts Receivable Pass Through Billing Pivot Tables Audit Support

AR Coordinator II

Syneos Health

Oct 2017 - Mar 2020 (2 years 5 months)

Prepared invoice packages with complete backup documentation and resolved discrepancies and client queries within agreed SLAs. Facilitated AR process transitions during organisational restructuring, coordinating knowledge transfer and system updates.

Accounts Receivable Knowledge transfer SLA Management Invoice Processing

Desk-Based Contract Manager

British Telecom

Aug 2015 - Oct 2016 (1 year 2 months)

Analysed financial and operational data to support contract performance reviews and ensured invoicing and reporting activities adhered to contractual obligations. Identified billing and reporting workflow inefficiencies and recommended process changes.

Contract Management Financial Reporting SLA Management Process Improvement Data Analysis

Offshore Account Coordinator – Nordics

Ernst & Young

Aug 2012 - Aug 2015 (3 years)

Managed end-to-end coordination for Nordic region client accounts, generating and reviewing invoices, monitoring receivables, and ensuring revenue recognition accuracy. Tracked KPIs and prepared variance analysis reports for senior leadership.

Accounts Receivable Revenue Recognition KPI Reporting Client Coordination

Customer Care Executive – Credit Cards

GE Capital BPMSL

Aug 2010 - Aug 2012 (2 years)

Resolved billing disputes, payment discrepancies, and account queries for credit card portfolios, escalating complex cases to back-office and technical teams.

Billing Disputes Account Servicing Credit Cards