Ashanta Mawudzro
@ashantamawudzro
I resolve healthcare customer issues accurately across complex remote systems.
PhilippinesWhat I'm looking for
I've supported Humana members through Integrated Resources, responding to healthcare inquiries, verifying eligibility and prescription information, and maintaining accurate records across multiple systems.
At Centene, I handled prior authorization requests, resolved provider discrepancies, researched complex cases, and managed high-volume electronic work while protecting confidential health information. I also created Excel and OneNote tracking tools that improved workflow organization and case follow-up.
My background at Walgreens and in remote healthcare support combines customer service, documentation accuracy, billing issue resolution, and clear communication with patients, providers, and teams.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician II (Remote Contract)
Integrated Resources, Inc.
Apr 2026 - Present (4 months)
Support members by responding to inquiries and processing healthcare-related requests across multiple databases and systems. Verify member eligibility, insurance details, and prescription information while maintaining accuracy and following quality standards.
Education
Degrees, certifications, and relevant coursework
Ashanta hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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