Aryika Singh

Managed customer interactions through chat, email, and phone while following structured service processes and quality standards. Resolved queries through active listening, probing, clear communication, and appropriate issue escalation.

Managed client onboarding, scheduling, follow-ups, and day-to-day coordination, supporting a structured people-facing workflow. Maintained confidential client records and documentation with attention to accuracy, privacy, and timely updates.

Served as a key point of contact for students and parents, addressing concerns through professional communication and timely coordination. Maintained reports, records, and documentation while handling sensitive information with discretion.

Supported client intake documentation, structured assessments, case-file maintenance, and multidisciplinary coordination. Observed and supported structured client interactions while maintaining confidentiality and professional documentation standards.

Supported intake interviews, structured case notes, and documentation under supervision. Observed clinical workflows and maintained professional communication while handling sensitive client information.

Pursued a Master of Science in Clinical Psychology, focusing on psychological assessment, counseling, and research methods.

Completed a Bachelor of Arts in Psychology, gaining foundational knowledge in psychological theories and research.