Open to opportunities

Arya Joshi

@aryajoshi

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Highly skilled Risk Analyst with expertise in risk analysis and management

United Kingdom

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What I'm looking for

Looking for a dynamic organization where I can leverage my skills to contribute to proactive risk management and strategic decision-making, while driving business growth and success.

As a highly skilled Risk Analyst with over 3 years of diverse work experience, I have developed expertise in risk analysis, business analytics, and decision sciences. My strong foundation in accountancy and economics has enabled me to provide data-driven insights that support sustainable growth and strategic objectives. I am committed to delivering actionable risk insights and driving operational efficiency.

With a proven track record in enhancing organizational resilience and ensuring regulatory compliance, I am adept at systematic problem-solving and performing under pressure. My experience in conducting root cause analysis (RCA) using methods such as Ishikawa and Bow Tie analysis has allowed me to identify key areas for improvement and implement process changes that increase departmental efficiency.

I am eager to leverage my skills to contribute to proactive risk management and strategic decision-making in a dynamic organization. With a strong understanding of ISO 31000 risk management standards and advanced proficiency in analytical tools such as SQL, R, Power BI, Tableau, and SPSS, I am confident in my ability to drive business growth and success.

Experience

Work history, roles, and key accomplishments

Current

Junior Risk Analyst

Current

Redmayne Bentley

Jan 2024 - Present (1 year 4 months)

As a Junior Risk Analyst, I improved monthly risk report accuracy by 20% and enhanced organizational risk awareness by 60%. I managed over 200 monthly queries, conducted risk workshops, and performed root cause analysis on top risks, contributing to the implementation of a new GRC solution.

Risk Analysis Data Analysis Root Cause Analysis GRC SQL Power BI Tableau SPSS Business Analytics

Client Analyst (Support)

EML Payments

Oct 2023 - Jan 2024 (3 months)

In my role as a Client Analyst at EML Payments, I managed over 500 client payment transactions monthly, achieving a client satisfaction rate exceeding 95%. I improved process efficiency by 20% through streamlined communication and increased transaction success by 15%.

Client Management Payment Processing Data Protection Communication Skills Process Improvement Customer Satisfaction Financial Compliance Problem Solving Team Collaboration

Client Analyst (Support)

Teleperformance

Jan 2022 - Jun 2022 (5 months)

As a Client Analyst at Teleperformance, I resolved over 60 daily customer queries while maintaining high satisfaction ratings. I provided technical support to B2B clients and ensured compliant documentation using Excel and Salesforce.

Customer Support Technical Support Documentation Salesforce Communication Skills Problem Solving Data Management Team Collaboration Customer Satisfaction

Customer Retention Analyst

TaskUs

Jan 2021 - Jan 2022 (11 months)

In my role as a Customer Retention Analyst at TaskUs, I assisted with over 1000 requests and maintained an 85% positive feedback rating. I processed high-value payments accurately and trained a team of 8 members, improving their operational efficiency by 25%.