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Arvind UserAU
Open to opportunities

Arvind User

@arvinduser3

Senior IT Business Analyst using data analytics and Agile requirements to deliver enterprise business solutions.

India
Message

What I'm looking for

I’m looking for a role where I can lead end-to-end project delivery and business analysis—turning requirements into AI-driven analytics, dashboards, and governed data solutions that improve KPIs, forecasting, and operational efficiency.

I’ve been delivering complex IT programs as a PM/Business Analyst at MSG in Bangalore, where I manage a team of 8 analysts to ship AI-driven data analytics work for a German automobile company. I translate BRDs and user stories into actionable data insights, use gap analysis and traceability to control scope, and set governance cadences with RACI to improve milestone delivery and stakeholder sign-off.

Before that, I coached PMO leaders at Caterpillar in Illinois to improve project success rates, cut reporting time with Excel and Power BI, and introduce AI-driven analytics for bottleneck prediction. Earlier roles at Hyundai Capital America and Assurant helped launch software products, reduce defects through coordinated UAT/triage, and improve on-time delivery using data-driven tracking and resource optimization.

Experience

Work history, roles, and key accomplishments

Confidential logoCO
Current

Business Data Analyst

Jan 2025 - Present (1 year 9 months)

Working as a Business Data Analyst, focusing on data analysis and business intelligence.

Caterpillar Inc. logoCI

Research And Development Manager

Nov 2022 - Dec 2024 (2 years 1 month)

Managed research and development initiatives, contributing to digital and business transformation projects.

Caterpillar Inc. logoCI

Research And Development Manager

Nov 2022 - Dec 2024 (2 years 1 month)

Managed research and development initiatives, driving innovation and product improvement.

Hyundai Capital America logoHA

Data Analyst

Sep 2017 - Aug 2022 (4 years 11 months)

Performed data analysis to support business decisions and operational efficiency.

Hyundai Capital America logoHA

Data Analyst

Sep 2017 - Aug 2022 (4 years 11 months)

Performed data analysis to support business decisions and operational improvements.

Assurant logoAS

Data Analyst-PM

Jul 2016 - Aug 2017 (1 year 1 month)

Combined data analysis with project management responsibilities to deliver insights and drive projects.

Assurant logoAS

Data Analyst-PM

Jul 2016 - Aug 2017 (1 year 1 month)

Combined data analysis with project management responsibilities to deliver business insights.

First Data Corporation logoFC

Data Analyst

Feb 2016 - Jul 2016 (5 months)

Analyzed data to support financial services and payment processing operations.

First Data Corporation logoFC

Data Analyst

Feb 2016 - Jul 2016 (5 months)

Conducted data analysis to support business operations and reporting.

EmblemHealth logoEM

Data Analyst

Jan 2015 - Jan 2016 (1 year)

Performed data analysis to support healthcare business intelligence and reporting.

EmblemHealth logoEM

Data Analyst

Jan 2015 - Jan 2016 (1 year)

Provided data analysis for healthcare insurance operations and business intelligence.

GS

Data Analyst

GSR

Jan 2011 - Dec 2013 (2 years 11 months)

Collaborated with business users to elicit and document comprehensive business requirements. Designed and implemented database objects using MS SQL Server and Oracle.

Global Software Resources logoGR

SQL Developer

Jan 2011 - Dec 2013 (2 years 11 months)

Developed SQL queries and database solutions to support software applications.

Global Software Resources logoGR

SQL Developer

Jan 2011 - Dec 2013 (2 years 11 months)

Developed SQL-based solutions and supported database management tasks.

Education

Degrees, certifications, and relevant coursework

SU

San Francisco Bay University

Master's degree, Computer System Engineering

2014 - 2014

SU

San Francisco Bay University

Master of Science, Computer System Engineering

Master of Science in Computer System Engineering from San Francisco Bay University, California, USA in 2014.

SU

San Francisco Bay University

Master's degree, Computer System Engineering

2014 - 2014

UG

University of Greenwich

Masters, Computing

2010 - 2011

University of Greenwich logoUG

University of Greenwich

Master's degree, Computing

2010 - 2011

Master's degree in Computing from the University of Greenwich from 2010 to 2011.

University of Greenwich logoUG

University of Greenwich

Master's degree, Computing

2010 - 2011

Master's degree in Computing from the University of Greenwich from 2010 to 2011.

UG

University of Greenwich

Masters, Computing

2010 - 2011

University of Greenwich logoUG

University of Greenwich

Master of Science, Computing

Master of Science in Computing from the University of Greenwich, London, UK in 2010.

SU

SRM University (Sri Ramaswamy Memorial University)

Bachelor's degree, Computer Science

2005 - 2009

SU

SRM University (Sri Ramaswamy Memorial University)

Bachelor's degree, Computer Science

2005 - 2009

SRM University logoSU

SRM University

Bachelor of Science, Computer Science

Bachelor of Computer Science from SRM University, Chennai, India in 2009.

SRM University logoSU

SRM University

Bachelor's degree, Computer Science

2005 - 2009

Bachelor's degree in Computer Science from SRM University from 2005 to 2009.

SRM University logoSU

SRM University

Bachelor's degree, Computer Science

2005 - 2009

Bachelor's degree in Computer Science from SRM University from 2005 to 2009.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

India

Authorized to work in

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