Arvind User
@arvinduser3
Senior IT Business Analyst using data analytics and Agile requirements to deliver enterprise business solutions.
What I'm looking for
I’ve been delivering complex IT programs as a PM/Business Analyst at MSG in Bangalore, where I manage a team of 8 analysts to ship AI-driven data analytics work for a German automobile company. I translate BRDs and user stories into actionable data insights, use gap analysis and traceability to control scope, and set governance cadences with RACI to improve milestone delivery and stakeholder sign-off.
Before that, I coached PMO leaders at Caterpillar in Illinois to improve project success rates, cut reporting time with Excel and Power BI, and introduce AI-driven analytics for bottleneck prediction. Earlier roles at Hyundai Capital America and Assurant helped launch software products, reduce defects through coordinated UAT/triage, and improve on-time delivery using data-driven tracking and resource optimization.
Experience
Work history, roles, and key accomplishments
PM/Business Analyst
MSG
Jan 2025 - Present (1 year 9 months)
Managing a team of 8 business analysts to deliver AI-driven data analytics projects for a German-based automobile company. Developed project plans, timelines, and budgets, ensuring timely delivery of complex data engineering and analytics initiatives.
Working as a Business Data Analyst, focusing on data analysis and business intelligence.
Managed research and development initiatives, contributing to digital and business transformation projects.
Managed research and development initiatives, driving innovation and product improvement.
Research and Development Manager
Caterpillar
Nov 2022 - Nov 2024 (2 years)
Coached and mentored project managers within the PMO, implementing structured processes and metrics that improved project success rates by 22% in the first year. Developed advanced project dashboards using Excel and Power BI, reducing reporting time by 50%.
PM/Business Analyst
Hyundai Capital America
Sep 2017 - Nov 2022 (5 years 2 months)
Collaborated with Scrum Master to analyze product backlogs and optimize workflows, boosting team productivity by 15%. Managed a $2M project budget, implementing data-driven allocation strategies that resulted in $200K annual savings.
Performed data analysis to support business decisions and operational efficiency.
Performed data analysis to support business decisions and operational improvements.
Combined data analysis with project management responsibilities to deliver insights and drive projects.
Combined data analysis with project management responsibilities to deliver business insights.
Drove a 25% increase in on-time project delivery by monitoring project status and optimizing resource allocation. Supported cost-optimization initiatives, resulting in an 8% reduction in overall project costs.
Data Analyst - PM
First Data Corporation
Feb 2016 - Jul 2016 (5 months)
Supported project managers in tracking and managing deliverables, enabling projects to be completed 8% ahead of schedule. Assisted in managing a $100K project budget, achieving 7% savings through analytics-based allocation.
Analyzed data to support financial services and payment processing operations.
Conducted data analysis to support business operations and reporting.
Performed data analysis to support healthcare business intelligence and reporting.
Data Analyst - PM
Emblem Health
Jan 2015 - Jan 2016 (1 year)
Successfully delivered 4 multi-million-dollar IT projects, specializing in software development and system integration. Managed complex stakeholder dynamics, maintaining stakeholder satisfaction above 90%.
Provided data analysis for healthcare insurance operations and business intelligence.
Data Analyst
GSR
Jan 2011 - Dec 2013 (2 years 11 months)
Collaborated with business users to elicit and document comprehensive business requirements. Designed and implemented database objects using MS SQL Server and Oracle.
Developed SQL queries and database solutions to support software applications.
Developed SQL-based solutions and supported database management tasks.
Education
Degrees, certifications, and relevant coursework
San Francisco Bay University
Master's degree, Computer System Engineering
2014 - 2014
San Francisco Bay University
Master of Science, Computer System Engineering
Master of Science in Computer System Engineering from San Francisco Bay University, California, USA in 2014.
San Francisco Bay University
Master's degree, Computer System Engineering
2014 - 2014
University of Greenwich
Masters, Computing
2010 - 2011
University of Greenwich
Master's degree, Computing
2010 - 2011
Master's degree in Computing from the University of Greenwich from 2010 to 2011.
University of Greenwich
Master's degree, Computing
2010 - 2011
Master's degree in Computing from the University of Greenwich from 2010 to 2011.
University of Greenwich
Masters, Computing
2010 - 2011
University of Greenwich
Master of Science, Computing
Master of Science in Computing from the University of Greenwich, London, UK in 2010.
SRM University (Sri Ramaswamy Memorial University)
Bachelor's degree, Computer Science
2005 - 2009
SRM University (Sri Ramaswamy Memorial University)
Bachelor's degree, Computer Science
2005 - 2009
SRM University
Bachelor of Science, Computer Science
Bachelor of Computer Science from SRM University, Chennai, India in 2009.
SRM University
Bachelor's degree, Computer Science
2005 - 2009
Bachelor's degree in Computer Science from SRM University from 2005 to 2009.
SRM University
Bachelor's degree, Computer Science
2005 - 2009
Bachelor's degree in Computer Science from SRM University from 2005 to 2009.
Availability
Location
Authorized to work in
Job categories
Skills
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