At Gallagher and Mohan, I planned and implemented an integrated Salesforce-based CRM for a US-based client, optimizing cost and efficiency by over 70%. I also combined multiple portals into the CRM, reducing record entry time by over 60%.
At Deloitte, I acted as a product owner for SAP Commerce Headless Storefront, writing and updating over 200 user stories and managing product backlogs and sprint planning. I drafted roadmaps for three products, including the Proact platform, ADLC tool, and Headless Commerce platform.
At Newgen Software, I helped position a business process automation platform in Gartner’s Low-Code Magic Quadrant for 2020 and 2021. I developed product marketing materials and sales enablement, including over 100 competitive analyses and more than 50 brochures, eBooks, value propositions, and presentations.
