Artur Podlasin
@arturpodlasin
Bilingual customer service professional skilled in remote support and conflict resolution.
What I'm looking for
I am a bilingual Polish–English customer service professional with strong problem-solving skills and a passion for gaming. I deliver empathetic, clear support and enjoy helping customers resolve issues efficiently.
I developed practical customer-facing experience working in retail at Sainsbury’s, where I assisted with purchases, returns, and product information while building confidence in complaint resolution and teamwork.
I work effectively in remote settings, am organised, reliable, and a fast learner. I bring strong communication and active listening skills, and a solid understanding of digital platforms and online communities.
I am eager to contribute to a forward-thinking company in a remote call-centre or customer service role where my bilingual skills and customer-focus can add real value; I am eligible to work in the UK and available to start immediately.
Experience
Work history, roles, and key accomplishments
Retail Assistant
Sainsbury's
Jun 2017 - Jun 2018 (1 year)
Provided customer service, handled purchases and returns, and resolved complaints in a busy supermarket environment. Collaborated with team members to maintain store operations and support customer satisfaction.
Education
Degrees, certifications, and relevant coursework
K College, Tunbridge Wells
2016 - 2018
Attended K College in Tunbridge Wells from 2016 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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