Arsalan Ahmed KhanAK
Open to opportunities

Arsalan Ahmed Khan

@arsalanahmedkhan1

Detail-oriented technical support officer with exceptional coding techniques.

Pakistan
Message

What I'm looking for

I am looking for a role that offers opportunities for growth and challenges in IT support and system administration.

I am a detail-oriented and multitasking professional with a Bachelor of Science degree in Computer Science. My expertise lies in system and network administration, where I have developed a deep understanding of modern operating systems and their troubleshooting. I pride myself on my ability to achieve critical solutions and present complex information in an understandable manner.

Currently, I serve as a Technical Support Officer at Karachi American School, where I administer and maintain both Windows and Linux servers, ensuring system stability and security. My role involves monitoring network performance, managing server updates, and functioning as the sole administrator for Linux systems. I have a proven track record of providing exceptional technical support, diagnosing issues efficiently, and collaborating with teams to resolve complex challenges.

Experience

Work history, roles, and key accomplishments

KS
Current

IT Support Officer

Karachi American School

Nov 2020 - Present (4 years 7 months)

Provided 1st, 2nd, and 3rd level technical support, addressing a wide range of hardware, software, and network issues. Diagnosed and resolved technical problems efficiently, ensuring minimal downtime for users.

Education

Degrees, certifications, and relevant coursework

BU

Benazir Bhutto Shaheed University

BS in Computer Science, Computer Science

Completed a Bachelor of Science degree in Computer Science. Developed a deep understanding of computer science technology, including coding techniques and system administration.

NT

NED University of Engineering and Technology

MS in Information Security, Information Security

Pursued a Master of Science degree focusing on information security. Gained advanced knowledge in protecting computer systems and networks from security threats.

Tech stack

Software and tools used professionally

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