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Arpit KumarAK
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Arpit Kumar

@arpitkumar3

Healthcare operations coordinator improving OPD flow, scheduling, and reporting with AI.

India
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What I'm looking for

I’m looking for remote/hybrid/onsite roles supporting healthcare operations and hospital administration, where I can own OPD coordination, scheduling, and reporting, improve patient flow efficiency, and apply AI-enabled productivity to reduce delays and documentation effort.

I’m a results-driven healthcare operations and administrative professional focused on oncology operations coordination, hospital administration, and high-accuracy OPD patient flow. I coordinate doctor scheduling, appointment workflows, follow-ups, and urgent case prioritisation to keep consultations efficient during peak hours.

At a super-speciality hospital, I managed end-to-end daily coordination for oncology consultants in a high-volume OPD environment. I streamlined patient flow processes to reduce operational delays, while maintaining accurate operational records, appointment data, and patient documentation in line with hospital procedures.

I also bring strong cross-functional collaboration skills—coordinating with oncologists, nursing teams, diagnostics, and pharmacy to ensure smooth treatment and consultation workflows. Alongside day-to-day support, I support workflow optimisation initiatives and administrative reporting that help teams make faster, more data-driven decisions.

I’m proficient with HMIS and operational dashboards, using Power BI, advanced Excel, and administrative tools to turn operational data into actionable insights. I’m also AI-fluent, applying ChatGPT and Cursor AI approaches—along with an AI Fluency (Anthropic) certification—to streamline workflows, improve documentation accuracy, and enhance operational reporting.

Experience

Work history, roles, and key accomplishments

DH

Oncology Operations Executive

Dharamshila Narayana Super Speciality Hospital

Mar 2026 - Jun 2026 (3 months)

Managed end-to-end coordination and scheduling for oncology consultants in a high-volume OPD environment, including appointments, follow-ups, and urgent case prioritisation. Streamlined OPD patient flow, coordinated with clinical and diagnostic teams, and maintained accurate HMIS and administrative records to reduce operational delays during peak hours.

DH

Administration & Maintenance Intern

Dharamshila Narayana Super Speciality Hospital

Jul 2024 - Nov 2024 (4 months)

Assisted with daily administrative and operational coordination across clinical and non-clinical departments. Maintained audit-ready documentation and maintenance/service records, supported safety and compliance reviews, and contributed to operational reporting and process documentation.

Education

Degrees, certifications, and relevant coursework

Delhi Skill & Entrepreneurship University logoDU

Delhi Skill & Entrepreneurship University

Bachelor of Business Administration, Hospital Management

2023 - 2026

Pursuing a Bachelor of Business Administration in Hospital Management. Studies focus on hospital management with expected graduation in 2026.

CBSE Board logoCB

CBSE Board

Senior Secondary Certificate, Science (PCMB)

Completed CBSE Senior Secondary with Science (PCMB) in 2022.

CBSE Board logoCB

CBSE Board

Secondary School Certificate

Completed CBSE Secondary School in 2020.

Tech stack

Software and tools used professionally

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