Arpit Kumar
@arpitkumar3
Healthcare operations coordinator improving OPD flow, scheduling, and reporting with AI.
What I'm looking for
I’m a results-driven healthcare operations and administrative professional focused on oncology operations coordination, hospital administration, and high-accuracy OPD patient flow. I coordinate doctor scheduling, appointment workflows, follow-ups, and urgent case prioritisation to keep consultations efficient during peak hours.
At a super-speciality hospital, I managed end-to-end daily coordination for oncology consultants in a high-volume OPD environment. I streamlined patient flow processes to reduce operational delays, while maintaining accurate operational records, appointment data, and patient documentation in line with hospital procedures.
I also bring strong cross-functional collaboration skills—coordinating with oncologists, nursing teams, diagnostics, and pharmacy to ensure smooth treatment and consultation workflows. Alongside day-to-day support, I support workflow optimisation initiatives and administrative reporting that help teams make faster, more data-driven decisions.
I’m proficient with HMIS and operational dashboards, using Power BI, advanced Excel, and administrative tools to turn operational data into actionable insights. I’m also AI-fluent, applying ChatGPT and Cursor AI approaches—along with an AI Fluency (Anthropic) certification—to streamline workflows, improve documentation accuracy, and enhance operational reporting.
Experience
Work history, roles, and key accomplishments
Oncology Operations Executive
Dharamshila Narayana Super Speciality Hospital
Mar 2026 - Jun 2026 (3 months)
Managed end-to-end coordination and scheduling for oncology consultants in a high-volume OPD environment, including appointments, follow-ups, and urgent case prioritisation. Streamlined OPD patient flow, coordinated with clinical and diagnostic teams, and maintained accurate HMIS and administrative records to reduce operational delays during peak hours.
Administration & Maintenance Intern
Dharamshila Narayana Super Speciality Hospital
Jul 2024 - Nov 2024 (4 months)
Assisted with daily administrative and operational coordination across clinical and non-clinical departments. Maintained audit-ready documentation and maintenance/service records, supported safety and compliance reviews, and contributed to operational reporting and process documentation.
Entertainment Host & Ops Support
PVR Cinemas
Dec 2022 - Mar 2023 (3 months)
Managed customer-facing front-desk operations in a high-footfall cinema environment, handling support queries and issue resolution. Supported crowd management and service operations during peak hours, strengthening stakeholder communication, multitasking, and operational coordination skills.
Education
Degrees, certifications, and relevant coursework
Delhi Skill & Entrepreneurship University
Bachelor of Business Administration, Hospital Management
2023 - 2026
Pursuing a Bachelor of Business Administration in Hospital Management. Studies focus on hospital management with expected graduation in 2026.
CBSE Board
Senior Secondary Certificate, Science (PCMB)
Completed CBSE Senior Secondary with Science (PCMB) in 2022.
CBSE Board
Secondary School Certificate
Completed CBSE Secondary School in 2020.
Availability
Location
Authorized to work in
Job categories
Skills
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