Armie Jude Ragasa

I am a resourceful and detail-oriented Virtual Assistant with strong administrative, communication, and organizational skills. I bring experience supporting scheduling, email handling, documentation, customer service, and operational coordination.

At WNS Global Services Philippines Inc., I supported integration services and business planning, coordinated with stakeholders to ensure project compliance and timely delivery, and assisted in troubleshooting and optimizing technical processes. I participated in agile environments using Scrum and Kanban and contributed to continuous improvement of digital solutions.

At the Sorsogon Provincial Tourism Office, I handled office clerical tasks and day-to-day operations, managed emails, phone calls, schedules, and visitor assistance, and supported documentation, filing, and logistics requirements. I am known for reliability, accuracy, and a proactive approach to completing tasks.

I hold a Hotel and Restaurant Management credential from AMA Computer Learning Center (ACLC College) and maintain practical skills in administrative support, office software, technical support, and basic video editing. I seek to apply my strengths to help teams run smoothly and deliver consistent, high-quality operational support.