Aris Aquino
@arisaquino
Experienced Virtual Medical Assistant with strong administrative skills.
What I'm looking for
I am a dedicated Virtual Medical Assistant currently working with Sleep Center Hawaii, where I manage patient appointments and maintain electronic health records. My experience includes processing insurance claims and educating patients on health risks, ensuring a smooth and efficient healthcare experience.
Previously, I have held various roles, including Quality Analyst and Customer Service Representative, where I honed my skills in data management, customer support, and communication. My educational background in Information Technology and certifications in various digital skills further enhance my ability to adapt and excel in diverse environments.
Experience
Work history, roles, and key accomplishments
Virtual Medical Assistant
Sleep Center Hawaii
May 2024 - Present (1 year 2 months)
As a Virtual Medical Assistant, I manage patient appointments, handle inquiries, maintain electronic health records, process insurance claims, and educate patients on DME risks. I also monitor inventory and track equipment.
Quality Analyst
Sykes Asia Inc
Nov 2015 - Nov 2024 (9 years)
In my role as a Quality Analyst, I assess service quality, provide feedback to improve processes, and ensure compliance with company standards.
ESL Teacher
51 Talk
Mar 2024 - Apr 2024 (1 month)
As an ESL Teacher, I create and adapt educational materials, teach grammar and conversation skills, and track student progress to enhance learning outcomes.
Debt Collector
Sykes Asia Inc
Jan 2013 - Nov 2015 (2 years 10 months)
As a Debt Collector, I managed accounts, negotiated payment plans, and communicated with clients to resolve outstanding debts.
Customer Service Representative
Telus International
Oct 2008 - Jan 2013 (4 years 3 months)
In my role as a Customer Service Representative, I provided support, resolved customer inquiries, and ensured a high level of satisfaction.
Administrative Officer
Hacor Phil Corp
Dec 2006 - Oct 2007 (10 months)
As an Administrative Officer, I managed office operations, coordinated schedules, and provided clerical support to ensure efficient workflow.
Data Encoder
Momentum Data East Phil Inc
Feb 2006 - Aug 2006 (6 months)
In my role as a Data Encoder, I was responsible for entering and verifying data accurately to maintain database integrity.
Quality Controller
Winstron Infocomm
Jan 2005 - Apr 2005 (3 months)
As a Quality Controller, I ensured product quality by conducting inspections and implementing quality control measures.
Customer Service Associate
Viva Video City
Jun 2003 - May 2004 (11 months)
In my role as a Customer Service Associate, I assisted customers with inquiries and provided support to enhance their experience.
Education
Degrees, certifications, and relevant coursework
Bataan State College
Certificate, Information Technology
2001 - 2003
Completed a Certificate in Information Technology, focusing on essential IT skills and knowledge applicable in various technological environments.
University of the East
Bachelor of Science, Computer Science
1999 - 2000
Studied Computer Science, gaining foundational knowledge in programming, systems analysis, and computer applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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