Open to opportunities

Turnell Yearwood

@turnellyearwood

Message

Digital transformation leader driving measurable efficiency and citizen-focused solutions.

Trinidad and Tobago

Message

What I'm looking for

I seek roles leading strategic digital modernization where I can drive end-to-end transformation, mentor teams, and deliver measurable operational and financial impact.

I am a visionary Digital Transformation Specialist with over 10 years delivering modernization initiatives across public and private sectors. I translate strategic goals into actionable digital roadmaps, re-engineer core business processes, and lead cross-functional teams to implement solutions that improve operational efficiency, stakeholder experience, and financial outcomes.

My track record includes leading government service re-engineering, launching large-scale customer-facing portals used across multiple Caribbean territories, architecting and estimating dozens of transformation projects, and delivering measurable revenue and accessibility gains through data-driven initiatives and automation.

Experience

Work history, roles, and key accomplishments

Current

Service Transformation Analyst

Current

Ministry of Public Administration

Nov 2024 - Present (1 year)

Led re-engineering of business processes for 21 government services, optimizing workflows and implementing new digital services to improve government efficiency and citizen experience.

Digital Transformation Stakeholder Management Change Management Service Design Program Management Process Optimization

Full Stack Developer

Guardian Group Ltd

Dec 2022 - Nov 2024 (1 year 11 months)

Replaced the Guardian Life Jamaica online portal and developed an AutoPay feature to improve customer convenience and revenue frequency, leading SIT and UAT to ensure reliable adoption.

React NodeJS JavaScript API Development Customer Experience Continuous Integration

Senior Developer

Evolve Mortgage Service Ltd

Jul 2021 - Sep 2022 (1 year 2 months)

Led R&D to introduce technology improving mortgage application accuracy and efficiency; built a document viewer using TesseractJS to streamline data extraction and operations.

R&D OCR (TesseractJS)Document Processing JavaScript Automation)Process Improvement Automation

Developer Team Lead

Guardian Group Ltd

Apr 2018 - Jul 2021 (3 years 3 months)

Served as solutions architect and financial estimator for 36 digital initiatives, mentored a team of 10 developers, coordinated vendors, and launched the 'Digital Revvolution' application to accelerate online growth.

Solutions Architecture Team Leadership Vendor Management Project Delivery ASP.NET React Agile)Agile

Senior Programmer Analyst

Guardian Group Ltd

Jan 2016 - Mar 2018 (2 years 2 months)

Spearheaded development and launch of the company's first web and mobile applications serving over 40,000 users across Caribbean territories, significantly expanding digital reach.

ASP.NET JavaScript SQL User Engagement Deployment Cross Platform Development

Business Support Analyst

Ministry of Finance

Oct 2009 - Dec 2016 (7 years 2 months)

Led digitization of 100% of property records and built a data analytics platform that recovered over 250,000 TTD in unpaid tax revenue and enabled >80% of citizens to file taxes online.

Data Analytics Digitalization Process Automation SQL

Software Developer

Nutshell IT Solutions

Jan 2007 - Dec 2007 (11 months)

Eliminated paper-based processes to reduce operational expenditure and implemented a centralized data analytics platform to enable data-driven decisions and improve business effectiveness.

Software Development Data Analytics Process Automation SQL System Integration

Education

Degrees, certifications, and relevant coursework

St. Andrew's University

Bachelor of Science; Associate of Science, Computing / General Business

2003 - 2007

Completed Bachelor of Science in Computing with a Software Systems emphasis and an Associate of Science in General Business between January 2003 and May 2007.