ariba ali

I’m a technical leader with 4+ years in Technical Program Management, technical team leadership, and Data Analytics. I drive cross-functional delivery—translating executive vision and SaaS client needs into prioritized engineering work—while keeping execution measurable and reliable.

At ExactFlow, I lead end-to-end technical program management across 4 products and 6 production AI agents, partnering with product, marketing, and customer-facing teams. I act as a top-line escalation point for production issues, triaging incidents within a 24-hour SLA, and I’ve helped optimize workflows to achieve up to a 30% reduction in project cycle time.

Previously, as a Technical Project Coordinator (Xcitium via ESPARK TALENT), I managed IT projects globally for cybersecurity clients using Jira/Trello/GitLab and delivered data operations at scale—processing 50,000+ CRM records per day with Python (pandas) and SQL. I also produced SQL analytical reports and documented data flows to keep teams aligned.

Earlier roles included IT Project Manager & WordPress Developer at Taz IT Solutions, where I implemented Agile workflows to reduce development cycle time by 30% and improved uptime to 99.9%. I’ve also delivered hands-on projects like an HRMS using the PERN stack and an e-commerce build that increased online sales by 40%.