ariba ali
@aribaali1
Technical Program Manager leading AI and engineering teams to deliver scalable SaaS outcomes.
What I'm looking for
I’m a technical leader with 4+ years in Technical Program Management, technical team leadership, and Data Analytics. I drive cross-functional delivery—translating executive vision and SaaS client needs into prioritized engineering work—while keeping execution measurable and reliable.
At ExactFlow, I lead end-to-end technical program management across 4 products and 6 production AI agents, partnering with product, marketing, and customer-facing teams. I act as a top-line escalation point for production issues, triaging incidents within a 24-hour SLA, and I’ve helped optimize workflows to achieve up to a 30% reduction in project cycle time.
Previously, as a Technical Project Coordinator (Xcitium via ESPARK TALENT), I managed IT projects globally for cybersecurity clients using Jira/Trello/GitLab and delivered data operations at scale—processing 50,000+ CRM records per day with Python (pandas) and SQL. I also produced SQL analytical reports and documented data flows to keep teams aligned.
Earlier roles included IT Project Manager & WordPress Developer at Taz IT Solutions, where I implemented Agile workflows to reduce development cycle time by 30% and improved uptime to 99.9%. I’ve also delivered hands-on projects like an HRMS using the PERN stack and an e-commerce build that increased online sales by 40%.
Experience
Work history, roles, and key accomplishments
Freelance Pre-Sales Consultant
Freelance (Upwork/Fiverr)
Feb 2023 - Present (3 years 4 months)
Converted 70+ Upwork and Fiverr leads through targeted proposals and strategic client communication. Delivered upsells for hosting support, SEO optimization, performance audits, and full-site redesigns, supporting repeat business and long-term contracts.
Product Research Intern
SignAxes
Aug 2022 - Jul 2023 (11 months)
Supported backend functionality improvements and managed database systems to maintain data integrity and efficiency. Conducted competitor benchmarking and produced annotated wireframes with usability pain-point recommendations.
Education
Degrees, certifications, and relevant coursework
Bahria University
Bachelor of Computer Science, Computer Science
2021 - 2025
Earned a Bachelor of Computer Science with coursework covering Software Engineering, Project Management, Agile methodologies, Database Systems, Web Development, and IT Infrastructure Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
nylacosmetic.comJob categories
Skills
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