At Walmart México y Centroamérica, I lead technology programs spanning digital employee experience, enterprise transformation, and AI. I turn business challenges and user needs into implementation roadmaps, coordinating teams in Mexico and international stakeholders through deployment and adoption.
I conceived and led an enterprise AI Innovation Challenge, from program design and stakeholder alignment through evaluation and Executive DemoDay. It grew to 64 registered teams and 49 evaluated proposals, with 12 AI-powered agents progressing into Technology follow-up.
I also lead Microsoft 365 transformation and AI adoption initiatives, and developed AI governance guidelines for the Mexico market. Previously, at Aeroméxico, I led Microsoft 365 deployment and adoption programs that increased platform utilization by 78%.

