arghavan shAS
Open to opportunities

arghavan sh

@arghavansh

Certified Product Owner/BSA with 9+ years in retail tech.

Zimbabwe
Message

What I'm looking for

I seek a dynamic role where I can leverage my product ownership skills and drive impactful solutions in a collaborative environment.

I am a Certified Product Owner and Business Systems Analyst with over 9 years of experience in B2B and B2C retail technology. My expertise lies in merchandise and inventory management, where I excel in agile delivery and stakeholder collaboration. I have a proven track record of translating business needs into actionable user stories, ensuring that product backlogs are effectively managed to drive value in fast-paced, cross-functional environments.

In my current role as a Senior Business Systems Analyst at Canadian Tire Corporation, I lead the agile delivery of retail and supply chain solutions. I define user stories and product documentation while mentoring other analysts and supporting the adoption of SAFe methodologies. My previous experiences include delivering eCommerce projects at Pivotree and optimizing product flows at LeSite, where I improved user engagement through A/B testing and personalization strategies.

Experience

Work history, roles, and key accomplishments

CC
Current

Senior Business Systems Analyst

Canadian Tire Corporation

Jan 2023 - Present (2 years 6 months)

Led Agile delivery of retail and Supply Chain solutions. Defined user stories and product documentation, facilitated cross-functional collaboration, mentored BSAs, and supported SAFe adoption and stakeholder alignment. Acted as an ambassador for AI Transformation.

PI

Senior Business Analyst

Pivotree

Aug 2021 - Nov 2022 (1 year 3 months)

As a Lead BSA delivered B2B/B2C eCommerce projects on VTEX. Gathered requirements, authored user stories, led stakeholder workshops, and supported QA and development teams for successful feature delivery and client satisfaction.

NC

Business Systems Analyst

Nova Scotia Liquor Corporation

Nov 2019 - Dec 2020 (1 year 1 month)

Supported Sitecore + SAP integration for retail operations. Created BRDs, functional specs, and managed sprint backlogs.

VA

Product Owner

Valtech

Aug 2018 - Nov 2019 (1 year 3 months)

Owned product backlog for enterprise B2B websites using Sitecore and Coveo. Led a team of 15 (QA, BA, UX) while facilitating Agile ceremonies, defining scope, prioritizing features, and collaborating across UX, dev, and QA teams to deliver scalable search and content experiences.

EC

Business Systems Analyst

eCampusOntario

May 2017 - Aug 2018 (1 year 3 months)

Worked with 45 Ontario Educational Institutions to deliver digital course content and Modules. Managed UAT, integrations, and stakeholder training.

Education

Degrees, certifications, and relevant coursework

Dalhousie University logoDU

Dalhousie University

Bachelor of Informatics, Informatics

Studied Informatics at Dalhousie University. Gained foundational knowledge in information systems and technology.

Dalhousie University logoDU

Dalhousie University

Diploma in Emergency Health Service Management, Emergency Health Service Management

Completed a Diploma in Emergency Health Service Management. Focused on the principles and practices of managing emergency health services.

Tech stack

Software and tools used professionally

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arghavan sh - Senior Business Systems Analyst - Canadian Tire Corporation | Himalayas