Looking for a job

Areen Miqdad

@areenmiqdad

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I improve customer journeys through data, retention, and cross-functional delivery.

Jordan

Message

What I'm looking for

I'm looking to apply customer success, business analysis, data analytics, and project management experience to improve customer journeys, retention, reporting, and cross-functional decision-making.

I've led end-to-end customer success at Oxshare in the online trading sector, managing onboarding, adoption, escalations, retention risks, and customer education across hybrid and remote teams.

At the European Union Election Observation Mission and as an independent analyst, I collect, clean, analyze, and interpret data to produce reports, visualizations, and decision-support insights. My work spans customer feedback, social-media monitoring, business requirements, budgets, sales results, forecasts, and process improvement.

I've also managed public relations, business development, and projects for organizations including Good Solutions Co. Ltd, KPICo. Ltd, Kalimat for Services & Translation, and Aman Jordanian Association. I bring 15+ years of experience connecting stakeholders, managing risk, and translating complex information into clear action.

Experience

Work history, roles, and key accomplishments

Current

Public Relation Manager

Current

Good Solutions Co. Ltd

May 2022 - Present (4 years 4 months)

Developed and implemented public relations and corporate communication strategies to strengthen the organization's image and reputation. Managed media relations, press releases, corporate events, and stakeholder engagement.

Public Relations Corporate Communications Media Relations Stakeholder Engagement Crisis Communications