Ardit Paluka
@arditpaluka
Application support specialist at Aloha Hawaii Tours & Travel, troubleshooting live Zoom webinars and maintaining customer records in HubSpot CRM.
GreeceWhat I'm looking for
At Aloha Hawaii Tours & Travel, I host and coordinate live webinars, helping sessions run smoothly for international participants. I use HubSpot CRM to maintain customer information and registration records.
Previously, I provided technical assistance during live Zoom webinars and helped troubleshoot audio, video, and connectivity issues. I also assisted with webinar setup, platform settings, and participant management.
I use Google Workspace for coordination and documentation, and AnyDesk and TeamViewer for remote assistance. I’m seeking to apply this experience in an Application Support Specialist role.
Experience
Work history, roles, and key accomplishments
Webinar Host | CRM & Customer Operations
Aloha Hawaii Tours & Travel
Jan 2025 - Present (1 year 10 months)
Host and coordinate live webinars, ensuring smooth session delivery and positive participant experience. Use HubSpot CRM daily to manage customer information and registration records.
Technical Assistant & Support
Aloha Hawaii Tours & Travel
Jan 2024 - Jan 2025 (1 year)
Provided technical assistance during live Zoom webinars, troubleshooting audio, video, and connectivity issues. Assisted with webinar setup and participant management.
Education
Degrees, certifications, and relevant coursework
Vocational High School (EPAL)
High School Diploma, General Studies
Completed vocational high school education in Greece.
Tech stack
Software and tools used professionally
Availability
Location
GreeceAuthorized to work in
Salary expectations
Job categories
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