At Bombardier, I support HR operations and payroll processes for 6,000+ unionized employees in Montreal. I lead a team of three HR professionals and work with Workforce, Btalent, and SAP.
I led and supported HR systems implementations for two union populations across two systems, including end-to-end testing, payroll validation, documentation, and process adoption. I translate collective agreement requirements and business needs into HR system requirements and process improvements.
I implemented process improvements that reduced off-cycle checks caused by payroll errors by more than 50%, improving payroll accuracy and operational efficiency. I also validate payroll-impacting data, investigate discrepancies, and resolve pay-related issues.
Earlier, as an HR Advisor at Bombardier, I supported HR operations for unionized employees and managed Time & Attendance processes. I handled employee questions about payroll, leave, benefits, and HR processes while applying policies and collective agreement requirements.
