Araly Chinn
@aralychinn
Product Manager and CSPO who turns customer discovery into measurable SaaS outcomes for mission-critical teams.
United StatesWhat I'm looking for
I’m a customer-focused Associate Product Manager and Certified Scrum Product Owner (CSPO) with 7 years of experience delivering SaaS products in public safety and government environments. I specialize in translating customer discovery into well-scoped requirements, user stories, and KPI-driven decisions that improve both outcomes and execution quality. I enjoy aligning engineering, UX, and operational stakeholders to build user-centered software with measurable business impact.
Most recently, I owned product roadmap and backlog prioritization for a $1M cross-functional compliance program, aligning 4+ stakeholder groups to achieve a 17% backlog reduction and $250K in operational savings. I authored acceptance criteria, led UAT to maintain full requirements traceability, and reduced rework by 25% while sustaining 100% compliance. I also engineered Power BI and Tableau KPI dashboards to reduce recurring team issues by 12% through clearer product performance visibility.
Earlier, I served as a public safety product manager where I conducted end-user discovery and defined product requirements, success metrics, and business readiness for SaaS deployments—driving a 15% improvement in case clearance rates. I authored a 2-year product roadmap, managed vendor coordination and sprint planning across the full SDLC, and supported a Kanban-based workflow with KPI dashboards to strengthen adoption and cycle time visibility. Before product management, I led government investigations as a primary stakeholder point of contact, achieving a 94% on-time delivery rate and improving portfolio cycle time by 15–20% while cutting rework by 16%.
Experience
Work history, roles, and key accomplishments
Project Manager
Cobb County District Attorney's Office
Jan 2024 - Dec 2024 (11 months)
Owned product roadmap and backlog prioritization for a $1M cross-functional compliance program, aligning 4+ stakeholder groups to reduce backlog by 17% and deliver $250K in operational savings. Authored acceptance criteria and led UAT validation, reducing rework by 25% while maintaining 100% compliance and building Power BI/Tableau KPI dashboards to cut recurring team issues by 12%.
Public Safety Product Manager
Sandy Springs Police Department
Jan 2020 - Jan 2022 (2 years)
Led end-user discovery and defined SaaS product requirements, success metrics, and readiness criteria for deployments, contributing to a 15% improvement in case clearance rates. Built a 2-year product roadmap, managed vendor coordination and sprint planning, and deployed Kanban workflow tooling with KPI dashboards to improve cycle-time visibility and drive adoption.
Law Enforcement Officer
Cobb County Police Department
Aug 2017 - Dec 2019 (2 years 4 months)
Operated Hexagon I/CAD, I/LEADS, and RMS in mission-critical environments while maintaining 100% documentation traceability and coordinating to optimize field response workflows. Championed compliance-driven safety initiatives aligned with state and local regulations, reducing repeat noncompliance incidents and avoiding an estimated $75K–$100K in annual preventable liability.
Senior Investigations Manager
NYC Parks Department
Feb 2016 - Aug 2017 (1 year 6 months)
Managed 25–58 concurrent government investigations as primary stakeholder point of contact, implementing Kanban workflows and governance to achieve a 94% on-time delivery rate and reduce portfolio backlog. Standardized portfolio scope, risk, and stakeholder analysis across a 58-project portfolio to reduce cycle time by 15–20% and cut rework by 16% while ensuring 100% deliverable acceptance and req
Education
Degrees, certifications, and relevant coursework
State University of New York (SUNY) College at Oswego
Bachelor of Arts, Criminal Justice
Earned a BA in Criminal Justice from the State University of New York (SUNY) College at Oswego, completed in 2014.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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