Open to opportunities

Anwar Hossain

@anwarhossain3

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Senior IT professional specializing in systems, security, and support.

Bangladesh

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What I'm looking for

I seek hands-on IT roles focused on systems, security and cloud, in collaborative teams where I can improve infrastructure reliability and cybersecurity while advancing operational efficiency.

I am a senior IT professional with extensive experience in system administration, network security, and software development, having led IT operations and support across hospitality and corporate environments.

At RANCON I served as Sr. Tech Support Specialist where I implemented and managed IT infrastructure, optimized security protocols, and streamlined operations to improve efficiency and reliability.

I am proficient in troubleshooting, cloud computing, database management and developing solutions to enhance business processes and cybersecurity, and I bring strong communication and coordination skills to cross-functional teams.

Experience

Work history, roles, and key accomplishments

Sr. Tech Support Specialist

RANCON

Mar 2016 - Oct 2024 (8 years 7 months)

Led technical support and system administration, implemented and managed IT infrastructure and security protocols, and reduced incident resolution times through improved troubleshooting processes.

System Administration Network Security Troubleshooting Cloud Computing IT Infrastructure Linux Windows Technical Support

Sr. MIS Executive

Lakeshore Hotel & Apartments

Dec 2013 - Mar 2016 (2 years 3 months)

Managed MIS operations, maintained hotel IT systems and databases, and produced operational reports to support management decisions and improve efficiency.

MIS Database Management Reporting IT Support SQL Excel

IT Executive

Ascott The Residence

Feb 2013 - Dec 2013 (10 months)

Oversaw daily IT operations for the residence, resolved user issues, and supported network and system uptime to ensure guest service continuity.

IT Support Network Administration HelpDesk+System Monitoring Troubleshooting Windows Server User Support

IT In-charge

Hotel Sweet Dream

Feb 2012 - Jan 2013 (11 months)

Managed hotel IT infrastructure and services, implemented security measures, and coordinated with vendors to maintain systems and connectivity.

IT Management Network Security Troubleshooting Backup Solutions

IT Officer

n2sys

Jan 2009 - Jun 2010 (1 year 5 months)

Provided IT support and system administration, maintained network services, and assisted in deploying software and hardware solutions for business operations.

IT Support Network Administration Deploying User Training