Anwar Hossain
@anwarhossain3
Senior IT professional specializing in systems, security, and support.
What I'm looking for
I am a senior IT professional with extensive experience in system administration, network security, and software development, having led IT operations and support across hospitality and corporate environments.
At RANCON I served as Sr. Tech Support Specialist where I implemented and managed IT infrastructure, optimized security protocols, and streamlined operations to improve efficiency and reliability.
I am proficient in troubleshooting, cloud computing, database management and developing solutions to enhance business processes and cybersecurity, and I bring strong communication and coordination skills to cross-functional teams.
Experience
Work history, roles, and key accomplishments
Sr. Tech Support Specialist
RANCON
Mar 2016 - Oct 2024 (8 years 7 months)
Led technical support and system administration, implemented and managed IT infrastructure and security protocols, and reduced incident resolution times through improved troubleshooting processes.
Sr. MIS Executive
Lakeshore Hotel & Apartments
Dec 2013 - Mar 2016 (2 years 3 months)
Managed MIS operations, maintained hotel IT systems and databases, and produced operational reports to support management decisions and improve efficiency.
IT Executive
Ascott The Residence
Feb 2013 - Dec 2013 (10 months)
Oversaw daily IT operations for the residence, resolved user issues, and supported network and system uptime to ensure guest service continuity.
IT In-charge
Hotel Sweet Dream
Feb 2012 - Jan 2013 (11 months)
Managed hotel IT infrastructure and services, implemented security measures, and coordinated with vendors to maintain systems and connectivity.
IT Officer
n2sys
Jan 2009 - Jun 2010 (1 year 5 months)
Provided IT support and system administration, maintained network services, and assisted in deploying software and hardware solutions for business operations.
Education
Degrees, certifications, and relevant coursework
National University
Bachelor of Arts, Arts
Grade: 2nd Division
Completed Bachelor of Arts from National University, awarded in 2016 with 2nd division.
Uttar Kafrul High School
Secondary School Certificate, Science
Grade: GPA 3.75
Completed Secondary School Certificate in Science with a GPA of 3.75.
Daffodil International School and College
Higher Secondary Certificate, Commerce
Grade: GPA 2.40
Completed Higher Secondary Certificate in Commerce with a GPA of 2.40.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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