Anu Walker
@anuwalker
Strategic Business Consultant with over 10 years of experience.
What I'm looking for
I am a Strategic Business Consultant with over 10 years of experience in customer service and management. My expertise lies in creating and executing successful work environments that foster engagement and productivity. I am dedicated to analyzing business application updates and staying current with industry trends to ensure compliance and drive results.
Throughout my career, I have focused on increasing brand awareness, engagement, and conversion rates. My role at Wells Fargo as a Lead Business Consultant allowed me to lead support functions for multiple business groups, contributing to large-scale strategic initiatives. I pride myself on building long-term relationships with customers, ensuring their financial goals are met through meaningful conversations and personalized service.
Experience
Work history, roles, and key accomplishments
Online Order Filling Team Associate
Walmart
Aug 2022 - May 2025 (2 years 9 months)
Filled and dispensed online orders, ensuring accuracy and customer satisfaction. Located, prepared, and packaged merchandise, making appropriate product substitutions as needed.
Sr Lead Business Consultant
Wells Fargo
Nov 2019 - Jul 2022 (2 years 8 months)
Led support functions for multiple business groups and contributed to large-scale strategic initiatives. Managed a pipeline of digital business applications using Microsoft Excel and facilitated communication between business owners and personal bankers.
Associate Customer Service Representative
Wells Fargo
Jan 2016 - Nov 2019 (3 years 10 months)
Performed routine tasks such as answering inquiries and resolving problems, providing a best-in-class customer experience. Supported customers with empathy regarding financial products and services through various channels in a fast-paced, high-volume environment.
Education
Degrees, certifications, and relevant coursework
Google Certifications
Certification, Cyber Security
Currently pursuing Google Certifications in Cyber Security, with an expected completion date of December 2025. This program focuses on developing expertise in cybersecurity principles and practices.
Harding University High School
High School Diploma, Math and Science
Completed the IB and AP Math and Science Program, focusing on advanced coursework in mathematics and sciences. This program provided a strong foundation in analytical thinking and problem-solving skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Anu?
You can contact Anu and 90k+ other talented remote workers on Himalayas.
Message AnuFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
