Open to opportunities

Anushka User

@anushkauser2

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Customer-focused professional with experience in customer service and social media design.

Nepal

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What I'm looking for

I’m seeking a role where I can combine customer service and social media skills to enhance brand engagement, learn, and grow in a collaborative team.

I am a customer-focused professional with over a year of experience in customer service and social media design, skilled at clear communication, multitasking, and building strong client relationships.

At Kayo Creative Studio I handled customer queries online and in person, monitored sales and social media engagement, gathered feedback to improve the customer experience, and maintained professional, patient, and empathetic interactions.

As a freelance social media designer I created brand-aligned content, collaborated with clients to meet their needs, and developed visual content using Canva, Figma, and Illustrator while continuing my Bachelor's in Computer Application.

Experience

Work history, roles, and key accomplishments

Social Media Designer

Freelance

Jan 2024 - Dec 2025 (1 year 11 months)

Created brand-aligned social content to boost engagement and collaborated with clients to strengthen communication and brand image through visual posts.

Social Media Design Canva Figma Adobe Illustrator Content Creation Brand Communications Communication

Customer Service Representative

Kayo Creative Studio

Jan 2022 - Dec 2023 (1 year 11 months)

Handled online and in-person customer queries, monitored sales and social media engagement, and provided feedback to improve customer experience while maintaining professional, patient, and empathetic relationships.

Customer Service Social Media Management Communication Multitasking Microsoft Office Client Relationship Management

Education

Degrees, certifications, and relevant coursework

Sagarmatha College of Science and Technology

Bachelor's, Computer Application

2023 -

Activities and societies: Participated in workshops on design thinking, public speaking, team building, and graphics design; developed research and presentation skills.

Ongoing Bachelor's degree in Computer Application, completed four semesters as of current enrollment and engaged in courses related to computing and digital design.