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Anushka Chadha

@anushkachadha

HR Technology and People Operations professional delivering global HR systems, SAP SuccessFactors programs, and process automation.

India

Message

What I'm looking for

I’m looking for a global HR technology / people operations role where I can lead SAP SuccessFactors and HRIS initiatives, improve processes through automation, and partner cross-functionally to deliver measurable operational efficiency.

I’m an HR Technology and People Operations professional with 5.5+ years delivering global HR operations, HR system implementations, workforce transformation, and process automation across UK, South Africa, India, and Ireland markets. I manage employee lifecycle operations for 10,000+ employees and serve as SME/POC/SPOC for complex operational issues and escalations, while maintaining 99% Quality & SLA across roles.

I lead HR technology change through hands-on project delivery—most notably Global Onboarding 2.0 as Project Lead, SAPLite migration for 10,000+ non-employees, and Global Banding UAT as UAT POC. I also drive digital transformation by designing a Microsoft Copilot knowledge assistant for 50+ users and building Power Automate workflow automation that eliminates duplicate data entry and saves 60 hours effort per month.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

VOIS (Vodafone Intelligent Solutions)

Sep 2024 - Present (1 year 10 months)

Acted as SME/POC for HR Operations processes and supported complex operational escalations for a 10,000+ employee population across multiple markets. Led HR transformation and automation initiatives, including onboarding/testing activities and operational readiness for system changes.

SAP SuccessFactors Employee Central Recruiting & Onboarding Workforce Planning Capacity Planning AHT Analysis UAT Testing System Enhancements Data Validation Process Automation Microsoft Power Automate Microsoft Copilot Knowledge Management Team Leadership Escalation Management Stakeholder Management

Senior Executive

VOIS (Vodafone Intelligent Solutions)

Jul 2022 - Aug 2024 (2 years 1 month)

Delivered HR operations support and HR technology improvements across global markets, partnering with HR, IT, and business stakeholders. Assisted with process automation and HR system enhancements using HRIS capabilities.

HR Operations SAP SuccessFactors Process Automation Microsoft Power Automate UAT Testing Stakeholder Management Business Process Improvement

Executive

VOIS (Vodafone Intelligent Solutions)

Feb 2021 - Jun 2022 (1 year 4 months)

Supported global HR operations and HR system activities for a 10,000+ employee workforce across UK, South Africa, India, and Ireland. Contributed to operational issue handling, HR transactions, and SLA/compliance-focused execution.