Taniya Kapoor

Manages a secured loan portfolio of mortgage loans, maintaining low default rates and driving asset growth through targeted sales strategies. Ensures credit risk assessment, regulatory adherence, and audit readiness across lending operations.

Ensures regulatory compliance and adherence to KYC/AML and wealth banking service standards across the client book. Owns end-to-end relationship management across banking, investment, and lending needs, coordinating with product and credit teams.

Managed a ₹10 Cr HNI portfolio while maintaining full KYC/AML compliance across all client onboarding and reviews. Strengthened client retention through proactive engagement and cross-functional collaboration, and implemented process improvements that boosted operational efficiency and reduced costs.

Conducted KYC document review and AML alert analysis, escalating flagged accounts for enhanced due diligence as required. Resolved customer escalations swiftly and partnered with relationship managers on market analysis and client acquisition strategy.

Verified customer KYC documents and screened new and existing customers against negative/watchlist databases as part of onboarding and periodic review. Processed customer transactions with full accuracy in cash flow and register balancing.

Directed KYC/AML compliance programs, managing risk assessments and due diligence processes for high-risk clients and complex corporate structures. Identified and escalated suspicious activities and sanctions risks, conducting Enhanced Due Diligence (EDD) to protect the institution's reputational and financial integrity.

Master of Commerce in Finance from MJP Rohilkhand University, Bareilly, completed in 2020.

Master of Business Administration in Finance and HR from APJ AKTU, Lucknow, completed in 2019.

Bachelor of Commerce from MJP Rohilkhand University, Bareilly, completed in 2017.

Certified Financial Data Analyst by IIM Skills.