Anup Menon
@anupmenon
Experienced project manager specializing in software implementation and IT solutions.
United Arab EmiratesWhat I'm looking for
I am a seasoned project manager with extensive experience in software implementation and IT solutions, particularly in the hospitality sector. My journey has taken me through various roles, from managing IT departments to overseeing global projects, where I have honed my skills in coordinating complex initiatives across diverse cultural landscapes.
At FCS Solutions, I led projects across the Rest of the World region, ensuring adherence to company standards while managing customer escalations and feedback. My previous role as IT Manager at 88 Alpha allowed me to streamline IT operations and enhance system security, showcasing my ability to manage both technical and operational aspects effectively.
Throughout my career, I have demonstrated a commitment to excellence, fostering strong relationships with clients and team members alike. I thrive in dynamic environments and am passionate about leveraging technology to improve customer experiences and drive business success.
Experience
Work history, roles, and key accomplishments
Project Manager
Wynn Ras Al Khaima
Feb 2025 - Present (4 months)
Responsible for the implementation of software applications, specifically FCS Solutions- FCSHUB. This role involves overseeing the successful deployment and integration of these critical systems.
Global Project Manager
FCS Solutions
Mar 2023 - Sep 2024 (1 year 6 months)
Managed global projects across various regions, ensuring adherence to company standards and procedures. Coordinated customer escalations, conducted site visits, and managed a team of project managers.
Information Technology Manager
88Alpha
Feb 2022 - Mar 2023 (1 year 1 month)
Managed the entire IT department, overseeing all on-site and remote systems for a diverse business. Responsible for network and data security, IT policy implementation, and vendor management.
Manager - Product Design
Hudini Systems
Mar 2021 - Nov 2021 (8 months)
Managed product design for a hospitality middleware platform, focusing on enhancing customer experience. Prepared ER diagrams and guided developers on application component design.
Manager- Project Delivery & Support-Simphony
Key Information Technology
Feb 2003 - Jul 2020 (17 years 5 months)
Managed project delivery and support for Micros products, leading a 35-member technical team across the Middle East. Oversaw installations, provided escalated support, and implemented KPI strategies for staff performance.
Marketing Executive
Tulip Hotels / Kamat Hotels India Limited / Vishal Restaurat
Feb 1997 - Present (28 years 4 months)
Developed and executed marketing programs for club membership and general business solutions, resulting in increased company exposure and sales. Managed complete banquet operations and day-to-day catering operations.
Marketing Executive
Tulip Hotels / Kamat Hotels / Vishal Restaurateur
Feb 1997 - Dec 2002 (5 years 10 months)
Developed and executed marketing programs that significantly increased company exposure and sales. Managed complete banquet operations and day-to-day operations for various hospitality establishments.
Education
Degrees, certifications, and relevant coursework
DAVV Indore MP
Hotel Management, Hotel Management
Studied Hotel Management at DAVV Indore MP, completing the program in 1996. Gained foundational knowledge in hospitality operations and management.
Availability
Location
United Arab EmiratesAuthorized to work in
MaldivesInterested in hiring Anup?
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