At Manhattan Grand Hotel, I’m leading revenue and reservations for the pre-opening, setting up channel connectivity and integrating OTAs and distribution partners ahead of launch. I’m building the department’s systems, processes and strategy from the ground up.
I manage OTA extranets, rate strategy, budgeting and forecasting, and configure Opera Cloud as the property’s core reservations and revenue system. I’m also combining Revenue and Reservations into one department.
At Crown & Champa Resorts, I oversaw reservation operations for four resorts and led pre-opening revenue and reservation planning for an 800+ villa resort. I managed distribution channels and rate parity, and trained reservation teams across properties.
At Corinthia Hotel & Resorts, I oversaw revenue operations for four hotels and used IDEAS, OTA Insights, SynXis, STR and Power BI to analyze market data and forecast trends. Earlier, I contributed to revenue optimization and distribution work at Barceló Fortina Malta and managed reservations across three properties at AAA Hotels & Resorts.
