MS

Open to opportunities

Maail Shiyam

@maailshiyam

IT leader with 11+ years driving IT operations, cloud migration, and team performance.

What I'm looking for

I seek a leadership role where I can align IT strategy with business goals, lead and mentor teams, and drive cloud migrations and process digitalization in a collaborative, growth-oriented organization.

I am an IT leader with 11+ years driving operational excellence, team leadership, and cross-functional projects. At Ooredoo Maldives I managed technicians, standardized support processes, reduced ticket resolution time 50%, led end-to-end network deployments across four buildings ensuring 99.9% uptime, and coordinated onboarding for 100+ employees.

I specialize in IT infrastructure, cloud migration, cybersecurity, ERP integration and process digitalization, and have migrated businesses to cloud systems while cutting operational costs. I am completing an MBA to strengthen strategic leadership and seek roles where I can align IT strategy with business objectives and mentor technical teams.

Experience

Work history, roles, and key accomplishments

AC

Part-Time Lecturer (IT)

Avid College

Jan 2023 - Jan 2025 (2 years)

Developed IT curriculum and assessments for 100+ students, achieving average pass rates of 90% and 99% student satisfaction. Customized instruction for diverse learning needs and improved course completion outcomes.

Curriculum Design Lesson planning Assessments Instructional Design Classroom Management Communication Educational Technology Student Engagement

CC

Part-Time Lecturer (IT)

Clique College

Jan 2023 - Jan 2025 (2 years)

Developed IT curriculum and assessments for 100+ students, achieving average pass rates of 90% and 99% student satisfaction. Customized instruction for diverse learning needs and improved course completion outcomes.

Curriculum Design Lesson planning Assessments Instructional Design Classroom Management Communication Educational Technology Student Engagement

MP

Part-Time Lecturer (IT)

Maldives Polytechnic

Jan 2023 - Jan 2025 (2 years)

Developed IT curriculum and assessments for 100+ students, achieving average pass rates of 90% and 99% student satisfaction. Customized instruction for diverse learning needs and improved course completion outcomes.

Curriculum Design Lesson planning Assessments Instructional Design Classroom Management Communication Educational Technology Student Engagement

Education

Degrees, certifications, and relevant coursework

CC

Cyryx College

Master of Business Administration, Business Administration

2023 -

Pursuing Master of Business Administration at Cyryx College since 2023 to advance strategic leadership and management skills.

CC

Clique College

Bachelor of Information Technology, Information Technology

2019 - 2020

Completed Bachelor of Information Technology at Clique College from 2019 to 2020.

Tech stack

Software and tools used professionally

Gmail

JavaScript

PHP

Google Workspace

Microsoft Office 365

SQL

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Maail Shiyam - Part-Time Lecturer (IT) - Avid College | Himalayas