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Anton Valencia

@antonvalencia

Chief of Staff at Lhoopa, aligning strategic priorities across business units after driving PICK.A.ROO to net profitability.

Philippines
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At Lhoopa, I serve as the operating nerve center for the COO, aligning strategic priorities and cross-functional targets across business units. I’ve also driven revenue growth through sales process optimization and operational execution, contributing to the company’s strongest year on record.

At PICK.A.ROO, I progressed through five roles to Chief Operating Officer, with full P&L ownership across the business. I drove the company to net profitability, instituted a company-wide OKR framework, and led product work that improved customer satisfaction and repeat orders.

Earlier, I co-founded Puzzles: Board Game Lounge and led the launch and expansion of the first LoRaWAN IoT network in the Philippines at Packetworx. I build and scale tech-enabled businesses, from product-market fit to operational excellence and profitability, and I’m glad to compare notes with people building in this part of the world.

Experience

Work history, roles, and key accomplishments

Lhoopa logoLH
Current

Chief of Staff

May 2025 - Present (1 year 5 months)

• Serve as operating nerve center for the COO, ensuring strategic priorities and cross-functional targets are aligned and executed across all business units.

• Drove significant revenue growth through optimization of sales processes and operational execution, contributing to the company's strongest year on record.

• Championed a Great Place to Work-certified culture through company-wide engageme

PICK.A.ROO logoPI

Chief Operating Officer

Aug 2024 - Apr 2025 (8 months)

• Drove the company to net profitability through revenue growth, cost optimization, and full P&L ownership
• Oversaw cross-functional teams spanning logistics, commercials, category, marketing, product, technology and data analytics
• Instituted a company-wide OKR framework, aligning strategic priorities and accelerating decision-making cycles by 30%

PICK.A.ROO logoPI

Head of Strategy

Mar 2023 - Aug 2024 (1 year 5 months)

• Accelerated revenue growth by 10% within 3 months through strategic initiatives and enhanced brand messaging.
• Implemented robust KPIs and reporting systems to track financial and operational performance.
• Aligned business objectives with operational execution to drive efficiency and innovation for long-term company growth.

PICK.A.ROO logoPI

Head of Product

Sep 2022 - Aug 2024 (1 year 11 months)

• Led end-to-end product development lifecycle, leveraging user behavior data and predictive modeling to guide roadmap prioritization & feature design; drove customer experience transformation, improved satisfaction by 15% & repeat orders by 9%
• Increased user retention by 12% and revenue by 2.4% via Loyalty Stamp Card feature
• Improved delivery efficiency by 18% through SKU volumetric and weigh

PICK.A.ROO logoPI

Senior Product Operations Manager

May 2022 - Sep 2022 (4 months)

• Streamlined operations for efficiency by implementing operational improvements that enhanced service levels and reduced costs.
• Optimized financial performance by leading initiatives that improved fulfillment revenue and operational profitability through strategic automation and process enhancements.
• Enhanced rider & logistics management by introducing systems that improved workforce efficien

PICK.A.ROO logoPI

Product Manager

Apr 2021 - May 2022 (1 year 1 month)

• Tripled average basket size in Food vertical with launch of “Shop by Mall” checkout feature
• Reduced manpower costs by 25% and boosted crew utilization by 22% via automated assignment and tracking systems
• Introduced a real-time order visibility dashboard, enhancing customer satisfaction and decreasing support tickets by 35%

917Ventures logoVE

Venture Builder

Jan 2021 - Jan 2021 (0 months)

• Led rapid ideation, prototyping, and launch of a minimally viable product in a three-month incubation program.
• Utilized 917Ventures’ resources to develop a scalable business model in e-commerce, fintech, healthtech, or adtech.
• Collaborated with industry experts and Globe’s corporate network to drive go-to-market strategies and digital marketing initiatives.

Packetworx logoPA

Head of Product & Network

Jan 2018 - Jan 2020 (2 years)

• Led the launch and expansion of the first LoRaWAN IoT network in the Philippines.
• Negotiated strategic partnerships in retail, F&B, and telecommunications for network expansion.
• Managed IoT solution deployment ensuring seamless integration and high client satisfaction.

Puzzles: Board Game Lounge logoPL

Co-Founder & CEO

Jan 2014 - Jan 2018 (4 years)

• Conceptualized and launched a pioneering board game café, establishing a strong brand presence in the market.
• Led business expansion to multiple locations, managing teams, operations, and overall business strategy for sustained growth.
• Created an engaging and community-driven dining and entertainment experience, attracting a loyal customer base.

AI

Sales Engineer

Amblish Technologies, Inc.

Jan 2012 - Jan 2014 (2 years)

• Drove revenue growth by securing major accounts and generating significant revenue through strategic client acquisitions.
• Focused on expanding market reach in healthcare and retail sectors by identifying key opportunities and partnerships.
• Provided tailored automation and supply chain solutions, ensuring seamless integration and long-term client success.

MM

Intern

Medical Trends & Technologies, Inc. (MEDTEK)

Jan 2011 - Jan 2012 (1 year)

Assisted in the operations of the Engineering Department

Attended seminars and trainings on various medical equipment

Education

Degrees, certifications, and relevant coursework

LI

LinkedIn

Learning ITIL®

Apr 2025

LI

LinkedIn

AI in Fintech Essential Training

Apr 2025

LI

LinkedIn

Developing a Competitive Strategy

Mar 2025

LI

LinkedIn

Agile Foundations

Mar 2025

LI

LinkedIn

Project Management Foundations

Mar 2025

ES

EF SET

EF SET English Certificate (C2 Proficient)

Mar 2025

LI

LinkedIn

Generative AI for Business Leaders

Mar 2025

LI

LinkedIn

How to Think Strategically

Mar 2025

LI

LinkedIn

Removing Noise and Bias from Strategic Decision-Making

Mar 2025

LI

LinkedIn

Scrum: The Basics

Mar 2025

LI

LinkedIn

Growing Your Small Business with LinkedIn

Nov 2019

LI

LinkedIn

Big Data Foundations: Building Architecture and Teams

Nov 2019

LI

LinkedIn

Entrepreneurship Foundations

Nov 2019

LI

LinkedIn

Entrepreneurship Foundations (2014)

Nov 2019

LI

LinkedIn

Social Media Marketing: Real Estate

Nov 2019

LI

LinkedIn

Learning Data Science: Manage Your Team

Nov 2019

LI

LinkedIn

Market Trends and How to Identify Them

Nov 2019

LI

LinkedIn

Writing a Compelling Blog Post

Nov 2019

DU

De La Salle University

Bachelor of Science, Manufacturing Engineering and Management with specialization in Biomedical Engineering

2006 - 2012

Tech stack

Software and tools used professionally

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