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Antonina Oliinyk

@antoninaoliinyk

Implementation delivery lead at NET AT WORK who built AI tools to turn client requirements into Creatio configurations.

At NET AT WORK, I deliver four concurrent Creatio CRM implementation programs, from discovery and solution design through UAT, go-live, and post-launch support. I also co-lead an AI initiative and built two tools: a ChatGPT plugin that converts client requirements into configuration specifications, and an OpenAI Codex skill that generates gap analysis against a live Creatio environment.

I designed human review and approval gates for AI-generated analysis and automated configuration. I also led development of reusable Creatio CRM Foundation and CRM-ERP Integration solutions.

At UNIQA DENTAL, I owned the HubSpot platform for a 13-user commercial team, maintaining 99% system availability and increasing CRM adoption by 7%. I deployed more than 25 automated workflows and built executive dashboards and reports.

As an independent consultant, I delivered more than 30 CRM implementation and transformation projects across six industries. I also recovered an at-risk manufacturing implementation that became a 30% project upsell, and trained and enabled more than 220 users.

Experience

Work history, roles, and key accomplishments

Current

Senior Solution Architect / Implementation Delivery Lead

Current

Net at Work

Apr 2025 - Present (1 year 6 months)

Delivers 4 concurrent CRM implementation programs end to end for mid-market Creatio clients, owning discovery, solution design, delivery planning, UAT, go-live and post-launch support. Co-leads an AI transformation initiative targeting a 30% reduction in manual implementation effort and built custom AI tools for configuration and gap analysis.

Creatio ChatGpt OpenAI Codex AI Assisted Delivery Tools CRM Implementation Project Management Stakeholder Management Risk Management Resource Planning Pre Sales

CRM Manager, HubSpot Platform Owner

Uniqa Dental

Jan 2024 - Mar 2025 (1 year 2 months)

Owned the HubSpot platform end to end for a 13-user commercial team, maintaining 99% system availability and increasing CRM adoption by 7%. Deployed 25+ automated workflows, built 50+ executive dashboards, and integrated HubSpot with IP telephony and the company website.

HubSpot CRM Administration Workflow Automation Dashboarding Reporting System Integration IP Telephony Website integration

CRM Implementation and Delivery Consultant

Independent CRM Implementation Consultant

Jun 2019 - Jan 2024 (4 years 7 months)

Delivered 30+ CRM implementation and transformation projects across multiple industries, owning the full lifecycle from discovery to go-live. Recovered an at-risk implementation and generated a 30% project upsell, automated manufacturing stages, and trained 220+ users.

CRM Implementation BPMN Data Migration Integration UAT User Training Project Management Process Automation

IT Systems Manager

Business Constructor

Sep 2018 - May 2019 (8 months)

Reduced manual workload and errors by 8% by integrating CRM with the accounting system and introducing QR-based attendance tracking. Delivered 80+ management reports and rolled out Google Workspace to 120+ employees.

CRM Integration Accounting Integrations QR Code Google Workspace Reporting Vendor Management

CRM Project Manager

Business Constructor

Oct 2016 - Aug 2018 (1 year 10 months)

Implemented Zoho CRM company-wide across 3 business units within 3 months, owning requirements, platform evaluation, process design, configuration, migration and rollout. Reduced manual sales work by approximately 20% and improved data accuracy by 7%.

Zoho CRM Project Management Process Design Data Migration User Training Workflow Automation

IT Project Manager

First Credit Operator

Aug 2014 - Oct 2016 (2 years 2 months)

Led analytics, architecture design and test model development for a financial services mobile application with external automation contractors, improving project efficiency by 6%.

Project Management Analytics Architecture Design Test Model Development Mobile Apps Vendor Management

Risk Management Specialist, CRM System Verificator

OTP Bank

Mar 2013 - Jul 2014 (1 year 4 months)

Achieved 98% loan repayment with a credit approval rate above 45%, and participated in CRM testing, implementation and administration that automated sales workflows and raised personal processing efficiency by 12%.

Risk Management CRM Testing CRM Implementation CRM Administration Workflow Automation Loan Processing