Anthony Woolf
@anthonywoolf
Dedicated customer service professional with strong communication skills.
What I'm looking for
I am a dedicated customer service professional with extensive experience in various roles, including cashier, fulfillment associate, and juvenile detention officer. My background has equipped me with the skills to effectively communicate and interact with customers, ensuring their needs are met while enhancing the company's image. I pride myself on my ability to create connections with individuals, even in minimal interfacing situations.
Throughout my career, I have developed a strong focus on quality assurance and customer satisfaction. My experience at Amazon Fulfillment involved processing and packaging customer purchases, where I ensured that each package was delivered promptly and in excellent condition. Additionally, my role as a juvenile detention officer required me to maintain a secure environment while providing support and structure to the youth in custody.
I am committed to continuous learning and improvement, as evidenced by my certifications in various areas, including CPR, First Aid, and Verbal Defense. I am eager to bring my skills and experience to a new organization that values constructive communication and teamwork.
Experience
Work history, roles, and key accomplishments
Cashier/Customer Service
Lowes Home Improvement
Oct 2021 - Jun 2022 (8 months)
Provided customer service support for customer issues and returns. Operated a check stand for customer purchases, ensuring efficient and accurate transactions.
Salesfloor Associate
Deseret Industries
May 2021 - Oct 2021 (5 months)
Stocked shelves with donated items and provided direct customer support. Processed donations, verifying their sellable condition to maintain inventory quality.
Dock Associate
Deseret Industries
Jul 2020 - Aug 2020 (1 month)
Unloaded customer donations and meticulously sorted through them. Verified the sellable condition of items to ensure quality standards were met.
Fulfillment Associate
Amazon Fulfillment
Jul 2019 - Feb 2020 (7 months)
Processed and packaged customer purchases, performing quality assurance checks to ensure accuracy. Verified prompt and high-quality delivery of packages to customers.
Fulfillment Associate
Amazon Fulfillment PHX7 Center
Jul 2019 - Feb 2020 (7 months)
Processed and packaged customer purchases, performing quality assurance checks to ensure accuracy. Verified prompt delivery of high-quality packages to customers.
Juvenile Detention Officer
Twin Falls County
May 2017 - Jun 2019 (2 years 1 month)
Helped provide a secure and structured environment for juveniles in custody. Certified in Idaho P.O.S.T and Appropriate Use of Force.
Operator Trainee
Hilex Poly
Aug 2015 - Mar 2017 (1 year 7 months)
Operated machinery as an Operator Trainee. Gained experience in manufacturing processes and machine operation.
Bar-code Operator Setup
Spears Manufacturing
Nov 2013 - Jul 2015 (1 year 8 months)
Operated machinery to place barcodes on PVC pipe fittings and performed minor machinery maintenance. Directed line workers on daily tasks, ensuring efficient production.
LIVE Customer/Technical Support Representative
Stream Global Services
Aug 2012 - Aug 2013 (11 months)
Provided support for XBOX LIVE related issues and created support flow sheets to streamline processes. Trained new employees on customer satisfaction and directed workers on daily tasks.
Education
Degrees, certifications, and relevant coursework
College of Southern Idaho
Associate, Digital Arts & Design
Currently pursuing an Associate degree in Digital Arts & Design, focusing on creative and technical aspects of digital media.
Penn Foster
Small Engine Mechanics, Small Engine Mechanics
Completed a program in Small Engine Mechanics, gaining expertise in the repair and maintenance of various small engines.
College of Southern Idaho
GED (General Education Diploma), General Education
Obtained a General Education Diploma, demonstrating foundational knowledge across various subjects.
College of Southern Idaho
Intermediate Technical Certificate, Woodworking
Earned an Intermediate Technical Certificate in Woodworking, developing specialized skills in woodworking techniques and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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