Anthony Omari

I am a highly adaptable and articulate customer support specialist with over two years of experience delivering chat- and email-based support for banks and remote digital companies. I built my foundation during an internship at the Co-operative Bank of Kenya and have since supported brands like Tonkay Ltd and QCAgency, earning recognition for fast response times, strong conversational engagement, and consistent brand voice.

I excel at troubleshooting, conflict resolution, and managing multiple live chats while maintaining accuracy and professionalism; I am proficient with CRM tools such as Zendesk, comfortable working remotely, and driven to learn new tools and processes. I bring emotional intelligence, attention to detail, and a customer-first mindset, and I am available to start immediately.