edna kiplagat

I am a service-focused support agent with over three years of experience in SaaS and tech support. My journey has allowed me to work with international clients, including Asana Rebel, Novopath, and AstroPay, where I honed my skills in delivering personalized and empathetic service across multiple channels.

At Influx, I excelled as a Customer Support Representative, responding promptly to user inquiries and handling complaints with patience and efficiency. I am passionate about building lasting customer relationships and thrive on troubleshooting technical issues while collaborating with cross-functional teams to ensure swift resolutions.