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Anthea Lawler

@anthealawler

Operations Administrator at Spill Tech who cut manual admin time by 80% with automated Excel trackers and AI-assisted workflows.

South Africa

Message

At Spill Tech, I coordinated scheduling, reporting, and communication across six national sites, maintaining accurate records and daily reconciliation processes. I built electronic filing systems, trackers, and templates that reduced manual admin time by 80% and tracked more than 400 items in real time.

As Operations Administration Team Lead at Spill Tech, I developed SOPs and automated Excel reporting systems, and managed onboarding and performance processes for a team of 2–5. Earlier, as Executive Assistant/Office Manager at Speed Violation Solutions, I supported stakeholders, managed client-facing invoicing, and prepared tenders.

Experience

Work history, roles, and key accomplishments

Operations Administrator

Spill Tech

Jan 2024 - Aug 2026 (2 years 7 months)

Coordinated scheduling, reporting, and cross-team communication across six national sites. Owned daily multi-site administrative and reconciliation processes, maintaining 100% record accuracy and reducing manual admin time by 80%.

Excel Outlook Teams SOPs Process Improvement Data Accuracy Reconciliations Cross functional Coordination

Programme Facilitator (Volunteer)

Mighty Wings Outpatient Rehabilitation Centre

Jan 2021 - Dec 2024 (3 years 11 months)

Facilitated client programmes and coordinated communication between clients, families, and clinical staff in a sensitive rehabilitation environment. Navigated complex stakeholder interactions with empathy and professionalism.

Program Facilitation Stakeholder Communication Conflict Resolution Empathy

Operations Administration Team Lead

Spill Tech

Jan 2020 - Dec 2024 (4 years 11 months)

Built and maintained SOPs for documentation control and client correspondence, and designed automated Excel reporting systems that reduced manual admin time by 80%. Led a team of 2-5 through the full people-management lifecycle.

SOPs Excel Sage Evolution Dynamics 365 Business Central Team Leadership Process Automation Data Accuracy Audit Readiness

Executive Assistant/Office Manager

Speed Violation Solutions

Jan 2014 - Dec 2020 (6 years 11 months)

Provided executive and personal support to stakeholders, including diary and travel coordination, event planning, and board meeting preparation. Managed the full client-facing financial cycle, processing 14-30 invoices per month and drafting approximately 20 tenders per year.