Open to opportunities

Anselmo Kamata

@anselmokamata

Message

Creative content writer with expertise in digital communication.

Poland

Message

What I'm looking for

I am looking for a role that fosters creativity and offers opportunities for growth in digital marketing and content strategy.

I am a creative and detail-oriented Content Writer with over 3 years of experience in content creation, digital communication, and online community engagement. My proven ability to craft high-performing copy across blogs, social media, and educational platforms has allowed me to support online communities and scale digital presence effectively. I am passionate about eCommerce, automation, and entrepreneurship, and I thrive in dynamic environments where I can leverage my skills to drive engagement and conversion.

Throughout my career, I have scripted, edited, and published engaging content tailored to online sellers, gamers, and digital natives. My strong research skills and familiarity with SEO and user behavior analysis have enabled me to optimize content performance metrics, increasing engagement and conversion rates. I am fluent in Portuguese and English, and I have experience in managing multilingual communication, ensuring brand tone consistency across all materials.

Experience

Work history, roles, and key accomplishments

Current

IT Support Engineer

Current

HCL Technologies

Apr 2023 - Mar 2025 (1 year 11 months)

Supported users globally via chat, email, and phone with technical and account-related issues. Logged and escalated violations of terms and flagged suspicious service or abusive user behavior. Contributed to knowledge base updates to improve user support workflows.

Technical Support ITIL Communication Skills Cross Functional Collaboration User Support Problem Solving ServiceNow Slack

Current

IT Support Engineer

Current

HCL Technologies

Apr 2023 - Apr 2024 (11 months)

Supported users globally via chat, email, and phone with technical and account-related issues. Logged and escalated violations of terms and contributed to knowledge base updates to improve user support workflows.

Technical Support ITIL Service Desk User Support ServiceNow Communication Skills Problem Solving Account Management

Content Creator & Social Media Moderator

Karpiel i Steindel

Dec 2020 - Oct 2023 (2 years 10 months)

Scripted, edited, and published engaging content for online sellers, gamers, and digital natives. Researched trending topics and created educational content for platforms with a combined reach of over 100K. Optimized engagement and conversion rates using content performance metrics.

Content Writing Social Media Strategy Trend Research Dropshipping Community Engagement Video Editing Content Performance

Content Creator & Social Media Moderator

Karpiel i Steindel

Dec 2020 - Oct 2023 (2 years 10 months)

Scripted, edited, and published engaging content tailored to online sellers, gamers, and digital natives. Researched trending topics and created educational content for platforms with a combined reach of over 100K. Used content performance metrics to optimize engagement and conversion rates.

Content Writing Social Media Strategy Trend Research Community Engagement Video Editing User Behavior Analysis Digital Communication

Education

Degrees, certifications, and relevant coursework

Cracow University of Technology

Bachelor of Architecture, Architecture

2017 - 2021

Graduated with a Bachelor's degree in Architecture, focusing on design principles, structural analysis, and urban planning. Developed skills in project management and creative design through various academic projects.