Ann Waithira

I am a detail-oriented and highly motivated professional eager to launch my career in administrative support. With a strong commitment to delivering exceptional customer service and efficient appointment scheduling, I am ready to contribute positively to any team. My experience at Rafiki Microfinance Bank has equipped me with strong organizational skills and a proactive approach to problem-solving.

During my time as an Administrative Assistant, I successfully coordinated over 100 weekly client bookings with zero scheduling errors, significantly enhancing operational efficiency and client satisfaction. I also streamlined digital records management across three web-based platforms, improving data retrieval speed by 35% and ensuring 100% data accuracy for audits. My ability to implement automated invoicing workflows reduced processing time by 40%, enabling timely completion of all weekend billing cycles.