At Synergy Global Workforce Solutions Ltd, I handle 60+ warm calls daily and generate an average of 15 qualified leads through customer conversations and needs identification.
I respond to inquiries, provide relevant solutions, and escalate issues when needed. I also maintain client relationships through professional communication and consistent follow-up.
I keep customer information, call notes, and sales records accurate in the CRM, and follow up with prospective and existing clients to support the sales pipeline. I also give product presentations and demonstrations over video calls.
Before that, as a Virtual Assistant at Amaci Engineering Ltd, I coordinated meetings, supported email communication, and organized digital files. I also prepared documents and reports using Google Docs and Google Sheets.
