Ann L;

As a seasoned Solution Delivery Engineer with over 12 years of experience in the IT industry, I excel in driving rapid decision-making and optimizing planning processes for clients. With a proven track record of leading end-to-end project lifecycles across diverse industries, I possess advanced skills in solution design and articulating business requirements effectively. My expertise in working with cross-functional teams and commitment to achieving client expectations has earned me a reputation as a problem-solver.

Throughout my career, I have successfully led implementations, conducted workshops, and gathered customer requirements to define tailored solutions. My proficiency in configuration and system troubleshooting, organizational and planning skills, and multilingual processes for clients have been instrumental in delivering high-quality services.

I am a certified professional with a Master's degree in Artificial Intelligence and Pattern Recognition from Universite Paul Sabatier Toulouse, France. I am passionate about staying updated with the latest industry trends and best practices, as evident from my certification in HBS Core 2020 from Harvard Business School.