Ann L;
@annl
Experienced Senior Solution Delivery Engineer with a passion for delivering quality and service.
What I'm looking for
As a seasoned Solution Delivery Engineer with over 12 years of experience in the IT industry, I excel in driving rapid decision-making and optimizing planning processes for clients. With a proven track record of leading end-to-end project lifecycles across diverse industries, I possess advanced skills in solution design and articulating business requirements effectively. My expertise in working with cross-functional teams and commitment to achieving client expectations has earned me a reputation as a problem-solver.
Throughout my career, I have successfully led implementations, conducted workshops, and gathered customer requirements to define tailored solutions. My proficiency in configuration and system troubleshooting, organizational and planning skills, and multilingual processes for clients have been instrumental in delivering high-quality services.
I am a certified professional with a Master's degree in Artificial Intelligence and Pattern Recognition from Universite Paul Sabatier Toulouse, France. I am passionate about staying updated with the latest industry trends and best practices, as evident from my certification in HBS Core 2020 from Harvard Business School.
Experience
Work history, roles, and key accomplishments
BUSINESS ANALYST
SOPRA STERIA
Feb 2017 - Mar 2019 (2 years 1 month)
Organized technical and functional workshops, identified and specified customer's business requirements, and wrote general/detailed functional specifications.
IMPLEMENTATION CONSULTANT
PROS
Jan 2013 - Jan 2017 (4 years)
Gathered functional business requirements, accomplished customers' business requirements design, and provided trainings for customers in software modules.
Education
Degrees, certifications, and relevant coursework
Ann hasn't added their education
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