AL
Open to opportunities

Ann L;

@annl

Experienced Senior Solution Delivery Engineer with a passion for delivering quality and service.

Spain

What I'm looking for

Seeking a challenging role that leverages my expertise in solution delivery, project management, and customer-centric approach to drive business growth and excellence.

As a seasoned Solution Delivery Engineer with over 12 years of experience in the IT industry, I excel in driving rapid decision-making and optimizing planning processes for clients. With a proven track record of leading end-to-end project lifecycles across diverse industries, I possess advanced skills in solution design and articulating business requirements effectively. My expertise in working with cross-functional teams and commitment to achieving client expectations has earned me a reputation as a problem-solver.

Throughout my career, I have successfully led implementations, conducted workshops, and gathered customer requirements to define tailored solutions. My proficiency in configuration and system troubleshooting, organizational and planning skills, and multilingual processes for clients have been instrumental in delivering high-quality services.

I am a certified professional with a Master's degree in Artificial Intelligence and Pattern Recognition from Universite Paul Sabatier Toulouse, France. I am passionate about staying updated with the latest industry trends and best practices, as evident from my certification in HBS Core 2020 from Harvard Business School.

Experience

Work history, roles, and key accomplishments

ED
Current

SR SOLUTION ARCHITECT

ESKO - DANAHER

Jan 2019 - Present (6 years 4 months)

Conducted workshops and quick-win audits to analyze customer business processes, gathered and documented customer requirements, led implementations within WebCenter, and generated comprehensive documentation.

SS

BUSINESS ANALYST

SOPRA STERIA

Feb 2017 - Mar 2019 (2 years 1 month)

Organized technical and functional workshops, identified and specified customer's business requirements, and wrote general/detailed functional specifications.

PR

IMPLEMENTATION CONSULTANT

PROS

Jan 2013 - Jan 2017 (4 years)

Gathered functional business requirements, accomplished customers' business requirements design, and provided trainings for customers in software modules.

Education

Degrees, certifications, and relevant coursework

Ann hasn't added their education

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Tech stack

Software and tools used professionally

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