Ann Jacqueline

I’m a results-driven parts sales and distribution professional with extensive experience in revenue growth, inventory management, sales optimization, and team leadership. I’ve strengthened customer engagement while focusing on profitable parts lines and consistent branch performance. I also ensure operational excellence in fast-paced environments.

As a Parts Supervisor at Inchcape Kenya Limited (November 2022–Present), I increased sales revenue by 20% within 12 months through strategic upselling and improved customer engagement. I implemented a stock control system that reduced discrepancies by 10% and supported reliable parts delivery—leading a team that achieved 80% on-time delivery. I’ve also ensured gross margin targets are met monthly, monitored customer credit to recover due payments, and overseen departmental operations including ordering, logistics coordination, and warehouse supervision.

Previously, I worked in parts counter sales and field sales support (Nov 2021–Nov 2022) and earlier in procurement and shipping documentation (Jan 2015–Apr 2017), building strong foundations in documentation accuracy, costing/pricing, and supplier/customs coordination. I’m motivated to keep improving through training and certifications, including Parts 21 Skills (Toyota Kenya Academy) and Motul and Jaguar Land Rover excellence training.