Ann Catherine Saluta
@anncatherinesaluta
Proven sales representative with expertise in lead generation and negotiation.
What I'm looking for
I am a dedicated sales representative with proven experience in lead generation and a strong ability to engage clients, particularly in B2B and B2C environments. My career has been marked by a commitment to exceeding sales quotas and maintaining high standards of customer service. I thrive in remote work settings, leveraging my skills in cold calling and negotiation to build lasting relationships with clients, especially those based in the U.S.
Throughout my career, I have honed my abilities in using CRM software and managing data integrity, which has been crucial in my roles at companies like Doordash and Citi Bank. My experience as a Fraud Analyst has equipped me with analytical skills that are invaluable in identifying opportunities and minimizing risks. I am proud to have been recognized for my contributions to team success, including achieving top rankings in conversion rates and customer satisfaction metrics.
Experience
Work history, roles, and key accomplishments
Account Executive
TaskUs Inc.
Apr 2024 - Aug 2024 (4 months)
Responsible for cold and warm calling prospects to generate interest, utilizing CRM software for data management, and appointment setting. Consistently exceeded sales quotas and maintained data integrity.
Fraud Analyst
Concentrix CVG Philippines, Inc.
Sep 2023 - Jan 2024 (4 months)
Managed the investigation process for suspicious activities, developed fraud prevention procedures, and analyzed large datasets to identify potential fraud, minimizing financial losses.
Associate Customer Care
RMS Collect Philippines Inc.
Nov 2022 - Sep 2023 (10 months)
Handled inbound customer calls, upsold telco products, and contributed to team performance by increasing NPS score, recognized as top performer in conversion rates.
Customer Service Representative
Sutherland Global Services Philippines, Inc.
Jul 2022 - Dec 2022 (5 months)
Responded to customer inquiries regarding products and services, resolved technical issues, and documented customer interactions to improve support protocols.
Piece Rate Repacker
CDO FOODSPHERE INC.
Sep 2019 - Dec 2020 (1 year 3 months)
Responsible for packing, weighing, and labeling products according to daily orders while maintaining a clean and safe work environment.
Education
Degrees, certifications, and relevant coursework
Benigno S. Aquino National High School
High School Diploma
2006 - 2010
Graduated with honors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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