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Anna Zagorskikh

@annazagorskikh

Technical writer for enterprise SaaS at Sales Doctor Solutions, who created a centralized ERP knowledge base from the ground up.

Cyprus
Message

At Sales Doctor Solutions, I owned the documentation lifecycle for a modular enterprise ERP SaaS product and developed its centralized knowledge base from the ground up. I created system overviews, release notes, configuration guides, and onboarding documentation, verifying shipped functionality with the product owner and QA.

As a freelance technical writer, I created and deployed a Docusaurus documentation website using Netlify and designed its information architecture. At Skillfactory, I created technical content on data science, machine learning, SQL, Python, and analytics tools, and contributed to platform UX writing.

Experience

Work history, roles, and key accomplishments

CC
Current

Freelance Technical Writer

Content Creator

Oct 2024 - Present (2 years 1 month)

Created and deployed a documentation website using a docs-as-code approach (Docusaurus + Netlify), managing build and release workflows for a static documentation site. Designed information architecture and navigation for scalable documentation.

SS

Technical Writer

Sales Doctor Solutions

Mar 2025 - Jan 2026 (10 months)

Owned the full documentation lifecycle for a modular enterprise ERP SaaS product, developing and maintaining a centralized knowledge base from the ground up. Translated Jira tickets, developer notes, and QA feedback into customer-facing release notes and configuration guides.

PC

Medical Content Specialist

Pasman Clinic

Dec 2020 - Oct 2021 (10 months)

Conducted structured interviews with physicians and management to document medical processes, technologies, and treatment methods. Translated complex domain knowledge into accessible, structured content for non-expert audiences.

SE

Freelance Technical Translator

Self Employed

Apr 2006 - Dec 2020 (14 years 8 months)

Translated technical, medical, legal, and engineering documentation from English and German into Russian, maintaining terminology consistency and technical accuracy on highly technical source materials.

Education

Degrees, certifications, and relevant coursework

Tomsk State University logoTU

Tomsk State University

Specialist Degree, International Relations

Specialist Degree in International Relations from Tomsk State University.

GeekBrains logoGE

GeekBrains

Coursework, Internet Marketing & UX Design

Completed coursework in Internet Marketing and UX Design at GeekBrains.

CO

Contented

Coursework, Internet Marketing & UX Design

Completed coursework in Internet Marketing and UX Design at Contented.

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