At Sales Doctor Solutions, I owned the documentation lifecycle for a modular enterprise ERP SaaS product and developed its centralized knowledge base from the ground up. I created system overviews, release notes, configuration guides, and onboarding documentation, verifying shipped functionality with the product owner and QA.
As a freelance technical writer, I created and deployed a Docusaurus documentation website using Netlify and designed its information architecture. At Skillfactory, I created technical content on data science, machine learning, SQL, Python, and analytics tools, and contributed to platform UX writing.

