Jack Aba

Authored concise technical documentation and ghostwritten content, conducting research and collaborating with subject-matter experts to produce user guides and polished deliverables on schedule.

Collaborated with a developer team to build modern, responsive full-stack web applications using web best practices and SCRUM, contributing to timely delivery and high-quality client-facing products.

Built and maintained client-facing software applications, performed testing and debugging, and managed project delivery to meet specifications and keep solutions up to date with industry trends.

Co-led global digital marketing and growth initiatives for SaaS products, driving campaigns, SEO, CRM automation, and partnerships that increased conversions and generated significant revenue.

Managed strategic client relationships and standardized onboarding, reporting, and workflow processes to improve adoption, retention, and operational efficiency across accounts.

Managed day-to-day IT operations, resolved technical issues, and assisted in IT policy implementation to ensure reliable campus IT services and compliance.

Processed high-value cash transactions, maintained security and accuracy of currency handling, and ensured compliance with bank procedures to support operational integrity.

Managed precise logistics data entry, performed quality checks, and collaborated with IT to improve data workflows and generate informative reports.

Master of Science in Marine Spatial Planning and Management focused on marine spatial planning and resource management.

Master's degree in Maritime Transportation Management Engineering covering maritime transport systems and management.

Bachelor of Science in Maritime Management with coursework in maritime operations and management.

Associate's degree in Maritime Transport and Business Studies focused on maritime transport and related business practices.

Associate's degree in Law covering foundational legal studies and principles.