At AMDOCS DEVELOPMENT LTD., I developed enterprise Generative AI solutions with Azure OpenAI, RAG, and prompt engineering. I also built a vector-search knowledge retrieval system for context-aware operational intelligence and business decision support.
I implemented LangGraph workflows that automated planning, monitoring, and troubleshooting, saving the operations team approximately 200 hours of manual effort. I also developed a Microsoft Copilot Studio chatbot, connected it to backend workflows, and added secure access controls, guardrails, and monitoring.
