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Frances Lape

@franceslape

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Physical therapist providing in-home care and coordinating patient follow-ups, appointments, and communications.

Philippines

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What I'm looking for

I’m seeking a position where I can explore and fully enhance my educational background in Physical Therapy and related fields, contribute, learn, and grow professionally.

As a Home Physical Therapist, I provide in-home physical therapy and coordinate patient care, documentation, and follow-ups. I communicate with patients and caregivers about treatment plans, instructions, and care needs.

In my current patient care coordinator, back office support, and appointment setter roles, I assist patients and caregivers with enrollment, respond to inquiries, manage patient communications, and schedule appointments. I document requests and maintain organized records while protecting confidentiality.

During my clinical physical therapy internship at various medical facilities affiliated with Cebu Doctors’ University, I assisted with patient assessment, treatment, documentation, and follow-up under clinical supervision. I’m a registered physical therapist in the Philippines and am interested in contributing, learning, and growing professionally in Physical Therapy or related fields.

Experience

Work history, roles, and key accomplishments

Current

Back Office Support

Current

Patient Communication

Apr 2026 - Present (6 months)

Managed patient inboxes, emails, and voicemails, ensuring timely responses and follow-ups. Documented patient communications and prioritized messages while maintaining confidentiality.

Patient Communication Documentation Time Management Confidentiality

Current

Appointment Setter

Current

Geriatric Clinic

Apr 2026 - Present (6 months)

Scheduled, rescheduled, and confirmed patient appointments based on provider availability. Contacted patients and caregivers regarding appointments and reminders.

Scheduling Communication Skills Record keeping Patient Care

Current

Patient Care Coordinator

Current

Geriatric Care Program

Apr 2026 - Present (6 months)

Assisted patients and caregivers with program enrollment, requirements, and next steps. Answered inquiries and coordinated follow-ups while maintaining accurate patient records.

Patient Care Communication Skills Record keeping Confidentiality

Current

Home Physical Therapist

Current

Self Employed

Jun 2024 - Present (2 years 4 months)

Provide in-home physical therapy while coordinating patient care, documentation, and follow-ups. Communicate with patients and caregivers regarding treatment plans and care needs.

Physical Therapy Patient Care Documentation Communication Skills

Clinical Physical Therapy Intern

Cebu Doctors' University

Jan 2022 - Dec 2023 (1 year 11 months)

Completed 8 months of clinical training across hospitals and rehabilitation centers. Assisted with patient assessment, treatment, documentation, and follow-up under clinical supervision.

patient assessment Treatment Documentation Multidisciplinary teamwork