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Annapurna Mandalika

@annapurnamandalika

Project Manager at PROS TRAVEL delivering airline Groups Business implementations for Emirates and Japan Airlines.

At PROS TRAVEL, I manage airline Groups Business implementations from project initiation through production deployment and operational transition. My work has included Emirates, Japan Airlines, Royal Jordanian, and Philippine Airlines.

I translate business requirements into solution roadmaps, coordinate system integrations, and manage release planning. I also support configuration, data migration, testing, deployment, and post-go-live stabilization.

At ETIHAD AIRWAYS, I analyzed Revenue Management requirements and coordinated system enhancements and UAT. I also supported Groups Business applications and reporting for senior Revenue Management leadership.

Earlier, I developed analytical solutions and in-house applications for Groups Business at ETIHAD AIRWAYS, then delivered enterprise web applications for airline, insurance, and financial services customers at BUTTERFLY PORTALLLC.

Experience

Work history, roles, and key accomplishments

Current

Project Manager / Sr. Implementation Consultant

Current

PROS Travel

Apr 2024 - Present (2 years 6 months)

Partnered with airline stakeholders to translate strategic objectives into scalable solution roadmaps, and led end-to-end implementations for major airlines. Managed delivery backlogs, release planning, and stakeholder communications to ensure successful project outcomes.

SQL Oracle REST APIs Azure AWS Jira Confluence Power BI Postman Release Management Stakeholder Management Data Migration System Integration

Solutions Analyst, Revenue Management Solutions & Innovation

Etihad Airways

Sep 2019 - Dec 2023 (4 years 3 months)

Analyzed business requirements and coordinated system enhancements, UAT, and implementation deliverables across Revenue Management solutions. Provided analytical and reporting support to senior leadership for business-critical decisions.

Requirements Analysis UAT System Enhancements Reporting SQL Amadeus Altea Stakeholder Management

Group Inventory Analyst / Software Developer

Etihad Airways

Jul 2014 - Sep 2019 (5 years 2 months)

Developed analytical solutions and in-house applications supporting Groups Business processes and airline commercial operations. Produced revenue and performance reports for Network Planning and senior leadership teams.

SQL Server Oracle SSIS Data Analysis Reporting Automation Process Optimization

Senior Software Engineer

Butterfly Portal LLC

Apr 2011 - Jun 2014 (3 years 2 months)

Delivered enterprise web applications for airline, insurance, and financial services customers, covering requirements gathering, design, development, testing, deployment, and support. Worked on multiple Etihad Airways solutions including Contract Management, iRev Reporting, Security Management System, and Lounge Access System.

Web Applications Requirements Gathering Design Development Testing Deployment Support