Anna Pavlova

AP

Looking for a job

Anna Pavlova

@annapavlova2

Senior Product Manager at PrivatBank who launched Ukraine’s first BNPL product.

At PrivatBank, I led the development and launch of Ukraine’s first BNPL product, from market research and MVP definition through partner API integrations and go-to-market. I also coordinated a relaunch of ON-US/OFF-US transaction processing and automated claims handling to 60K+ cases per month.

At PrivatBank, I owned the JuniorBank product strategy and roadmap for a youth banking platform serving 600K+ active cardholders. I developed digital banking features and created the “Do–Earn” concept, validating it with research involving 20,000+ respondents.

I led a cross-functional team of 30+ on JuniorBank, working across engineering, marketing, analytics, legal and compliance, and operations. The product contributed to 35% portfolio growth, and its youth banking campaign was shortlisted for the Effie Ukraine Awards 2020.

At Marsh Risk, I lead service and sales operations initiatives, conduct market research and competitive benchmarking, and support EU bids and tenders. I also build Power BI dashboards for operational KPIs, sales pipeline, and service performance.

Experience

Work history, roles, and key accomplishments

MR

Current

Associate - Service & Sales Operations

Current

Jan 2022 - Present (4 years 8 months)

Lead end-to-end operational and client-facing initiatives across a global financial services environment, including market research, pre-sales, bid management, and process optimisation. Build and maintain Power BI dashboards tracking operational KPIs and sales pipeline.

Market Research Competitive Benchmarking Pre Sales Bid Management Process Optimization Power BI Data Analysis Cross Functional Collaboration

PR

Head of JuniorBank Product Department

PrivatBank

Jan 2017 - Dec 2022 (5 years 11 months)

Owned product strategy, roadmap, and end-to-end development of JuniorBank, a youth banking proposition serving 600K+ active cardholders. Led product discovery, launched new digital banking functionality, and managed a cross-functional team of 30+.

Product Strategy Roadmapping Product Discovery Customer Research A B Testing Digital Banking Card Issuance Parental Controls Spend Management Loyalty Mechanics Digital Wallets Contactless Payments Cross functional Leadership Stakeholder Management Vendor Management

PP

Director & Member of the General Assembly

PrivatBank Charitable Foundation «Dopomahaty Prosto»

Jan 2012 - Dec 2017 (5 years 11 months)

Directed PrivatBank's charitable foundation with 500K+ donors and served as internal product owner for the foundation's digital fundraising platform. Built API-integrated fundraising infrastructure and led employee giving schemes.

Product Management API Integration Digital Fundraising Roadmapping Technical Requirements Cross functional Coordination

PR

Product Manager / Project Owner - Payments & Cards

PrivatBank

Jan 2010 - Dec 2012 (2 years 11 months)

Led the end-to-end development and launch of Ukraine's first BNPL product, from market research and MVP definition through technical requirements and go-to-market. Also led the relaunch of ON-US/OFF-US transaction processing and automated claims handling to 60K+ cases/month.

Product Management BNPL Payments Cards API Integration Market Research MVP Definitions Technical Requirements Go To Market Process Automation Claims Handling

Education

Degrees, certifications, and relevant coursework

KS

Kyiv-Mohyla Business School

Strategic Marketing, Strategic Marketing

Completed a program in Strategic Marketing.

AU

Alfred Nobel University

MSc, Enterprise Economics

Completed a Master of Science in Enterprise Economics.

Tech stack

Software and tools used professionally

Power BI

Availability

Looking for a job

Location

Portugal

Authorized to work in

Salary expectations

58k+ EUR

Job categories

Product Manager Operations Manager Project Manager

Skills

Product Strategy Product Roadmapping Product Discovery Customer Research Banking Payments BNPL Card Products Payment Processing API Integration Product Analytics A B Testing Go To Market Strategy Product Adoption Market Research

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